Position SummaryThe HR Operations Lead oversees leave administration, HRIS operations, employee data, and payroll preview support. This role ensures accurate, compliant, and efficient HR processes; resolves complex employee, system, and data issues; improves workflows and controls; and supports a positive employee experience. The incumbent partners with employees, managers, Recruiting, HRBPs, Payroll & Benefits Lead, vendors, and business leaders.
Essential DutiesLeave Administration & Compliance- Lead employee leave administration from initial notice through designation, ongoing management, and return to work, including FMLA, personal and sick leave, short- and long-term disability, and other applicable programs, in partnership with the leave vendor and broker.
- Clearly communicate policies, employee responsibilities, documentation, deadlines, and anticipated timelines; monitor leave status, records, and return-to-work requirements.
- Coordinate workers' compensation claims and ADA accommodation requests with employees, managers, vendors, and other appropriate parties, including modified schedules and return-to-work plans.
- Maintain confidential leave records and current knowledge of federal and state leave and disability requirements; identify compliance concerns and escalate complex matters.
- Evaluate and improve leave practices to strengthen compliance, consistency, communication, and efficiency.
HRIS Leadership & Process Improvement- Serve as the primary functional resource for ADP and other HRIS activities, including administration, data integrity, reporting, troubleshooting, and user support.
- Resolve HRIS and HR process requests; partner with ADP and internal stakeholders to address complex issues and implement solutions.
- Identify opportunities to streamline work, reduce manual effort, improve controls, and maximize system value.
- Maintain system documentation, procedures, and process guidance; support HR staff and managers in effective system use.
Payroll Preview & Processing Support- Provide biweekly payroll preview support and backup to the Payroll Lead to promote accurate, timely processing.
- Review payroll reports and employee changes for discrepancies, missing information, unusual transactions, and potential errors.
- Validate authorized new hires, terminations, compensation changes, stipends, retroactive payments, and other payroll-impacting transactions.
- Research and coordinate corrections using HRIS records, approvals, and supporting documentation; assist with audits, reconciliations, reporting, and exception follow-up.
- Maintain documentation, controls, and established deadlines for payroll-related changes while improving accuracy and efficiency with Payroll and HR colleagues.
HR Operations & Employee Data Administration- Process and verify employee lifecycle transactions and maintain accurate, timely, authorized employee and organizational data.
- Maintain personnel files and confidential records in accordance with policy and applicable requirements.
- Coordinate mass updates related to special projects, job and compensation changes, benefits, policies, and other initiatives.
- Monitor data quality, investigate discrepancies and root causes, and implement corrective measures.
- Respond to operational requests; prepare reports and data for HR initiatives, audits, compliance, and decision-making.
- Support employment notices and recordkeeping, organizational changes, process improvements, and broader HR priorities.
Other Responsibilities- Share responsibility for overall department administration (such as supply ordering, facility requests) and compliance notices (such as employment posters)
- Protect sensitive employee, medical, leave, payroll, and compensation information and exercise sound judgment.
- Build effective relationships with employees, managers, HR, Payroll, vendors, and other stakeholders.
- Perform other related duties as required.
Knowledge, Skills, Abilities & Other Attributes- ADP and HRIS: Required hands-on ADP experience in system administration, employee data, reporting, payroll processes, troubleshooting, configuration, audits, and process improvement.
- Leave and payroll: Working knowledge of FMLA, ADA, workers' compensation, disability and other leave requirements, plus payroll previews, compensation transactions, validation, and discrepancy resolution.
- Analysis and execution: Strong analytical, problem-solving, organizational, and detail skills; able to investigate root causes, manage priorities and deadlines, maintain accurate records, and implement practical solutions.
- Communication and service: Strong written and verbal communication, with the ability to explain policies and processes clearly and provide responsive, professional service.
- Judgment and collaboration: Demonstrated discretion with confidential information and the ability to work independently while collaborating effectively with Recruiting, HRBPs, Payroll & Benefits Lead, leaders, employees, and vendors.
- Process and technical capability: Ability to improve workflows, document procedures, develop reports, analyze data, and use Microsoft Office-particularly Excel-and HRIS reporting tools.
Minimum Qualifications- Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent education, training, and relevant experience will be considered.
- Two to five years of progressive HR operations experience involving leave administration, HRIS administration, payroll support, or a combination of these areas.
- Hands-on ADP experience required, including employee data, HR transactions, reporting, discrepancy resolution, and HR operational processes.
- Experience administering leave, coordinating accommodations, or supporting payroll preview and validation strongly preferred.
Preferred Qualifications- Experience in a multi-location healthcare organization or similarly complex environment.
- Experience with ADP reporting, workflows, configuration, audits, and process optimization.
- Experience coordinating with third-party leave and HRIS vendors.
- Demonstrated success improving HR processes, data controls, and standardized procedures.
Location & Schedule- Monday- Friday vary 8:00am-4:30pm
- Hamden, CT
Salary:- Starting yearly range: $82,000-$95,000, based on experience
What we offer: - Medical, dental, and vision insurance
- Competitive compensation package, 401(k) contributions, and company-paid life insurance.
- Generous paid time off and paid holidays to support a healthy work-life balance.
- Access to training and development opportunities and Employee Assistance Program (EAP)
- Uniform allowance
- Free Parking
The posted pay range and actual compensation offered are based on a variety of factors, including experience, education, certifications, skills, geographic location, market data, internal equity, and organizational needs. The posted range does not reflect the full value of CT Orthopaedics total rewards package, which may include Health & Wellness benefits, 401k contribution including profit-sharing regardless of employee's contribution, and other available compensation for eligible employees.
