Bachelor's degree or equivalent experience required
10+ years of relevant experience implementing process improvements at scale
Advanced skills in MS Office, Visio, and SharePoint/Teams
Ability to lead technical discussions and gain consensus
SAP / SuccessFactors configuration and testing experience preferred
Experience with process improvement methodologies such as LEAN/6 sigma
Responsibilities
Develop and apply standards and guidelines to support HR processes
Engage and advise stakeholders to analyze HR business processes
Facilitate operational analysis and continuous improvement
Document HR Operational Excellence process requirements and policies
Conduct audits to ensure effective application of HR processes
Maintain knowledge management platform for process information
Support global HR initiatives with continuous evaluation and quality assurance
Benefits
Health and welfare benefits
Opportunities for professional development
Wellness programs
Work-life balance initiatives
Diversity and inclusion programs
Full Job Description
The Specialist, HR Operational Excellence is responsible for delivering the successful design and development of global HR processes, policies, compliance and governance. This position will partner with HR Business Partners, Centers of Excellence, and HR Operations to gather and analyze information, define and document business processes, and propose improvements needed to enable efficient operations. This role acts as a subject matter expert and accelerator to enable HR Process Owners to effectively own, govern, and continuously improve their processes; accountability for process outcomes remains with the designated Process Owners.
A Day in the Life
Develop and apply consistent standards, preferred practices and guidelines to support HR processes
Proactively engage and advise various stakeholders to gather and analyze information about critical HR business processes
Facilitate operational and process analysis, process design or reengineering, and continuous improvement, to deliver operational excellence
Deliver formally documented HR Operational Excellence process requirements, policies, and preferred practices
Review, organize and manage process documents
Maintain the knowledge management platform and post information intuitively
Conduct audits and assessments to ensure consistent application of the HR processes and determine the effectiveness of the process in place
Coordinate and integrate data analyses for opportunities and performance review
Develop and implement compliance processes
Work closely with Global Process Owners to develop the business case or value proposition to support improvement opportunities
Identify, document, and analyze business rules, regulations, guidance and policies that govern the implementation of business processes
Support HR initiatives at the global level through continuous evaluation, quality assurance and focused improvement efforts
Provide ongoing coaching and development to process owners and HR staff in consistent application of HR Operational Excellence
Area of Expertise
Knowledge of Operational Excellence, business processes, and regulatory requirements applicable to human resources
Ability to create and apply templates using MS Word, Excel, PowerPoint, SharePoint/Teams, Visio, Celonis Process Management, and other tools as needed
Professional written and verbal communication skills across global audiences
Change management experience preferred
Ability to work independently and manage own work to completion
Strong planning, facilitation, and problem-solving skills
You Bring This Value
Bachelor's degree or equivalent experience required
10+ years of relevant experience implementing process improvements at scale
Ability to lead technical discussions, challenge assumptions, and gain consensus
Advanced skills in MS Office, Visio, and SharePoint/Teams
SAP / SuccessFactors configuration and testing experience preferred
Experience with process improvement methodologies such as LEAN/6 sigma, in a business services context
Competencies
Build Partnerships Drive Innovation Grow Capabilities Promote Inclusion Motivational Fit Technical Skills Deliver Results Learn more about our benefits: Benefits/Health & Welfare | LyondellBasell
