RequirementsMission: As HR Business Partner North America, you are the trusted partner of directors and managers in Canada and the United States on all people topics. You anticipate people issues rather than react to them, you bring an informed point of view to business decisions, and you make sure our practices remain compliant with Canadian and US employment law. You work closely with the HR operations and Talent Acquisition teams and with the group-wide People team, which spans France, the UK and Ireland, Germany, Canada, Australia and the Philippines. You report to the Chief Human Resources Officer.
What you will be doing:Business partnering• Advise directors and managers on organisational design, employee relations, people performance and development.
• Identify people issues and trends early, and build solutions with your stakeholders before they escalate.
• Support manager development and employee enablement initiatives across the region.
Employee lifecycle and HR operations• Act as the first point of contact for employees and managers in Canada and the United States on all HR topics.
• Draft employment contracts and the documentation required for changes along the employee lifecycle.
• Drive new hire onboarding, including the HR welcome session, employment paperwork, I-9 verification and benefits enrolment, in partnership with hiring managers.
• Run the offboarding process, including HR system updates and exit interviews.
• Keep employee data accurate and up to date in our HR systems (BambooHR, TriNet).
HR policies and compliance• Ensure compliance with Canadian federal and provincial employment law, US federal and state employment law, and company policies, and advise managers and employees accordingly.
• Maintain internal and external HR procedures for North America and implement policy updates when regulations change.
• Handle complex employee relations matters, such as performance management, investigations and terminations, in cooperation with external counsel.
Collaboration with other teams• Provide payroll with accurate and timely employee information.
• Manage the relationship with external providers for benefits, retirement plans and healthcare.
• Work with the Talent Acquisition team to ensure smooth recruitment processes.
HR projects and transformation• Produce regular reporting on HR metrics and analyse trends to design actions that strengthen engagement and retention.
• Contribute to international HR initiatives and transformation projects, including those linked to our AI-native transition.
• Support the implementation of HR systems and process improvements.
What you'll need to be successful:- About five years of experience as an HR Business Partner or HR Manager, ideally in an international, fast-paced company. Experience in a software or technology company is a great plus.
- Solid knowledge of Canadian employment law, ideally in Alberta, and working knowledge of US employment law.
- Ability to build credibility with senior managers and work autonomously as the main HR contact for North America.
- Experience with HR systems and process improvement. Knowledge of BambooHR or TriNet is a plus.
- Analytical, well-organised, and goal-oriented, with the ability to manage several priorities at once.
- Ease with AI tools in your daily work, or a clear appetite to learn.
- Excellent written and spoken English. French is a plus.
- Four days per week on-site at our Calgary office.
AgenciesOnly applications from invited agencies through the Workable portal will be accepted. Unsolicited CVs sent directly to managers or HR will not incur any fees.
