3+ years of experience in commercial HVAC and refrigeration service (preferred)
EPA Certification license required
Experience working on commercial kitchen equipment is a plus
Strong knowledge of refrigeration systems, electrical diagnostics, airflow systems, and mechanical troubleshooting
Ability to read and interpret technical manuals, wiring diagrams, and blueprints
Valid driver's license with a clean driving record required
Strong problem-solving skills and ability to work independently
Excellent communication and customer service skills
Ability to lift up to 50+ lbs. and work in varying indoor/outdoor conditions
Ability to climb ladders, work from heights, and crawl in tight quarters
Own industry standard hand tools (preferred)
Willingness to participate in an on-call rotation as needed
Responsibilities
Diagnose, troubleshoot, and repair commercial HVAC and refrigeration equipment including walk-in coolers/freezers and rooftop units
Perform preventative maintenance to ensure optimal hardware performance and longevity
Install, replace, and commission HVAC and refrigeration systems as needed
Accurately document service calls, parts used, labor hours, and customer interactions in company system
Communicate clearly with customers regarding equipment issues and repair recommendations
Maintain EPA compliance and adhere to all safety regulations
Manage truck inventory to ensure proper stocks of parts and tools
Respond to emergency service calls in a professional manner
Participate in ongoing technical training and professional development opportunities
Benefits
Opportunities for ongoing technical training and professional development
Work independently and manage your own schedule
Stable employment with a focus on minimizing equipment downtime and maximizing customer satisfaction
Supportive company culture emphasizing professionalism and integrity
Ability to engage with a diverse set of equipment and systems across commercial environments
Full Job Description
Hot/Cold Technician
Tech24
Location: Knoxville, TN and surrounding markets
Compensation Range: up to $50 per hour
About the Center
Tech24 is proudly led by former technicians with a heavy emphasis on quality of life for our technicians and doing the right thing for our customers. We are looking for experienced Commercial Hot/Cold Technicians in our Knoxville, TN market. Experience diagnosing, repairing, and maintaining commercial hot kitchen equipment is preferred.
Position Summary
As part of the Tech24 KY team and broader Tech24 network, our Hot & Cold Technicians play a critical role in servicing both commercial cooking (hot side) and refrigeration (cold side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen and refrigeration systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism.
Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)
Perform preventative maintenance to ensure safe efficient equipment operations
Accurately document service calls, parts used, labor hours, and customer interactions in company system
Clearly communicate repair status, recommendations, and timelines to customers
Manage truck inventory to ensure proper parts and tools are stocked
Respond to service calls in a timely and professional manner
Represent the company with professionalism while delivering high-quality customer service
Follow all safety regulations and company policies
Participate in ongoing technical training and professional development opportunities
Qualifications
3+ years of commercial foodservice and/or refrigeration repair experience
EPA Universal Certification required
Kentucky Journeyman license required
Valid driver's license with a clean driving record required
Strong mechanical and electrical troubleshooting skills
Experience working on commercial kitchen equipment is a plus
Ability to read and interpret technical manuals, wiring diagrams, and blueprints
Strong problem-solving skills and ability to work independently
Excellent communication and customer service skills
Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
Ability to climb ladders, work from heights, and crawl in tight quarters
Own industry standard hand tools
Willingness to participate in an on-call rotation as needed
Compensation Transparency
The advertised pay range for this position is $35-$50 per hour. Final compensation will be determined based on factors such as experience level, technical certifications, skill set, and overall qualifications. Candidates with advanced commercial HVAC and refrigeration experience, manufacture certifications, or specialized expertise may be considered at the higher end of the range.
