Hospital Technology ManagerThe OpportunityThe Hospital Technology Manager is a pivotal role responsible for the operation, maintenance, and optimization of critical hospital technology systems. You will serve as the primary point of contact for escalated technical issues, ensuring that clinical and operational systems remain reliable so that patient care is never compromised. This position offers the chance to lead advanced troubleshooting efforts and coordinate with internal teams and vendors to drive continuous service improvement.
Key Responsibilities- Oversee daily operations and support for hospital technology systems and infrastructure.
- Act as the lead escalation point for complex technical issues impacting clinical and business operations.
- Perform root cause analysis and incident resolution to restore services promptly.
- Monitor system performance and reliability across supported environments to ensure high availability.
- Maintain strict compliance with healthcare regulations, security standards, and organizational policies.
- Support technology upgrades and optimization initiatives to keep our facilities at the forefront of healthcare IT.
- Track and report on KPIs and Service Level Agreements (SLAs) to ensure excellence in support.
- Provide technical leadership and knowledge sharing to support teams and healthcare staff.
Qualifications and Requirements- Age: Must be at least 21 years of age.
- Education: Associate degree required; Bachelor's degree from an accredited college or university is preferred.
- Experience: Minimum of five years of computer-related experience.
- Licensure: Valid driver's license and proof of auto insurance.
- Leadership: Excellent interpersonal skills and a proven ability to lead technical teams.
Preferred Skills and Attributes- Adaptability: Ability to work across different site locations and adjust communication styles for both technical and non-technical audiences.
- Proactivity: A strong sense of initiative and the ability to troubleshoot complex issues independently.
- Teamwork: A collaborative spirit focused on sharing information and supporting colleagues toward common goals.
- Technical Expertise: In-depth functional knowledge of healthcare technology and a desire to continue developing technical skills through ongoing training.
- Critical Thinking: The ability to analyze situations deeply and take personal accountability for outcomes.
