Hospital Chief Clinical Officer

Description

POSITION SUMMARY

The Chief Clinical Officer (CCO) is the hospitals clinical leader, responsible for providing a framework for planning, directing, coordinating, providing and improving interdisciplinary care, treatment and services to patients ranging in size and age experiencing medically complex conditions, general medical-surgical conditions, with rehabilitation and/or wound care needs. Manages the interdisciplinary clinical specialists who are responsible for facilitating compliance with evidence-based practice and regulatory and performance standards.

CCO serves as the Chief Clinical Officer for the facility will assume overall responsibilities for planning, coordinating and managing the Clinical departments (including but not limited to nursing, laboratory, radiology and pharmacy) and establishing the policies, procedures and the standards of clinical practices.

Assesses and plans for effective patient flow process by evaluating the available supply of patient bed space, efficiency of patient care, treatment and services; safety of patient care, treatment and service areas and support service processes that impact patient flow.

Management of human resources for all clinical departments includes providing an adequate number of staff; providing competent staff; orientation, training and education of staff; and assessing, maintaining and improving staff competence. The CCO has responsibility for employee growth and development, recruitment and retention, reward and recognition.

The CCO adopts an approach to hospital-wide performance improvement that ensures important processes and activities are planned, designed, measured, assessed and improved. Communicates Hospital's Mission, Beliefs and Values to internal and external customers. Collaborates with Finance, Quality Management, Provider Relations and Corporate staff to integrate care, programs and services.

Chief Clinical Officer reports to the hospital Chief Executive Officer, Corporate Chief Clinical Officer, is a member of the Executive team. CCOs may assist with and/or provide direct patient care.

POSITION QUALIFICATIONS

Minimum Qualifications:

• Ability to project a professional Image.

• Knowledge of regulatory standards and compliance requirements.

• Knowledge of techniques and methods of patient care services and instructions for patients and their families.

• Working knowledge and ability to apply professional standards of practice in job situations.

• Knowledge of management principles in assessing, planning, implanting, coordinating and evaluating.

• Familiarity with organization and function of all departments, with policies, regulations and procedures of the departments.

• Strong organizational and analytical skills.

• Working knowledge of personal computer and software applications used in job functions (Word processing, graphics, databases, spreadsheets, etc.)

• Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in this position.

• Freedom from illegal use of drugs.

• Freedom from use of and effects of use of drugs and alcohol in the workplace.

Education and/or Experience:

Graduate of an accredited School of Professional Nursing with a bachelor's degree in nursing or healthcare required. Masters level degree or equivalent in knowledge and experience customarily associated with is preferred. Minimum of Three (3) years executive level of management experience in in healthcare with responsibility over clinical departments preferred.

Certificates, Licenses, Registrations:

A Registered Nurse who is currently licensed to practice by the state of employment. Must maintain current provider BLS and ACLS certification throughout employment.

LANGUAGE SKILLS

English is the primary language of the facility. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and policy procedure manuals. Ability to effectively present information and respond to questions from groups of executives, managers, clients, customers, and the public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, percent as well as draw and interpret various graphs

REASONING ABILITY

Ability to apply common sense understanding to carry out instruction furnished in written, oral and/or diagram form. Ability to define and solve problems, interpret data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in statistical or diagram form and deal with several abstract and concrete variables.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each key function satisfactorily based on five overall skills categories; assessment, planning, intervention, evaluation and teaching/coaching. Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness and timeliness. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.

• Provides the governing framework for supporting quality patient care, treatment and services.
• Active participation as an executive team member in strategic planning, developing processes and systems and evaluating their effectiveness to meet fiscal as well as quality outcomes.
• Create an environment that enables a hospital to fulfill its mission and meet or exceed its goals. Provide for a well-managed hospital with clear lies of responsibility and accountability.
• Completes clinical financial analysis to drive services, resources and equipment needed.
• Continually assess the value outcomes achieve by the interdisciplinary team. Make "on the unit" rounds regularly and interact to attain value outcomes.
• Develops a long range strategic plan that reflects service design, resource allocation and organizational policies. Provides direction, and staffing for care, treatment and services. Coordinates interdisciplinary value focused care management system and assesses outcomes.
• Trains and retains qualified competent staff to provide clinical care. Involved in coaching and teaching staff. Assures regular performance reviews, reviews job actions taken by subordinates to assure that staff meet qualification and performance standards and can perform all essential functions of the job.
• Implements centralized staffing for clinical departments and reviews staffing plans to ensure staffing effectiveness according to budgeted funds.
• Improving safety and quality of care by implementing a safety management plan. Ensure that a process is in place to measure, assess and improve the hospitals clinical performance. Use of clinical practice guidelines and standardized clinical policies.

Additional Responsibilities:

• Participates in Administrative Call and oversees hospital in absence of higher-ranking officials.
• Ability to carry out the essential functions of this job (with or without reasonable accommodation).
• Direct implementation of corrective action needed as a result of internal or external inspections.
• Assure departmental staff participation in relevant in-service training sessions.
• Assures adequate strategies established to verify current licensure and credentials of clinical personnel.
• Maintains administrative authority, responsibility and accountability for the proper documentation of care provided, medications administered, and treatments provided.
• Maintains for each level of clinical personnel:
• The nursing services philosophy and objectives.

Standards of practice.

Policies and procedures.

Job descriptions.

• Recommends to the C.E.O. the number and levels of clinical personnel to be employed.
• Develops and implements a written interdisciplinary staffing plan and schedule that reflects needs of the patient population.
• Uses independent judgment, critical thinking and discretion on behalf of the organization in the performance of these duties
• Participates in the budget process of the facility and maintains the unit supply, equipment and staffing budgets.
• Maintains current knowledge of applicable managed care, Medicare and state Medicaid regulations (CMS), reimbursement systems and methodology.
• Demonstrates satisfactory level of interpersonal skills to interact with facility and medical staff and Administration, patients, families, customers, vendors and government agencies.
• Demonstrates honesty and integrity always in care and use of patient and hospital property.
• Demonstrates ability to prioritize tasks/responsibilities and competes duties within allotted time.
• Appropriately accesses the resources of the company's corporate offices for consultation and program development support. Seeks out external resources through conferences, workshops, etc. as necessary. Shares professional knowledge with staff, directors, managers and hospital personnel.
• Participate in hospital wide patient safety program identifying risks to patient safety and reducing healthcare errors.
• Comply with HIPAA regulatory requirements.
• Perform other duties as assigned

INTERPERSONAL SKILLS

Demonstrates active listening techniques; gains support through effective relationships; treats others with dignity and respect; seeks feedback; establishes systems to measure effectiveness, efficiency, and service; creates and maintains reporting mechanisms.

CONTINUING EDUCATION

Attends in-service and education programs; attends continuing education required for maintenance of professional certification or licensure.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to work inside a clean, well-lit, and well-ventilated laboratory. While performing the duties of this position, the incumbent is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move a minimum of 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee may be exposed to some hazards such as radiation, bodily fluids that may contain disease, and fumes from laboratory chemicals. The employee may be required to travel.