Full Job Description
Hospice Clinical Liaison (RN or LVN)
Pay range (depending on experience): LVN ($38-42/hr) and RN ($55-60/hr)
Schedule/Shift: 2 different roles, one working Tuesday - Saturday, with the other Sunday - Wednesday with the schedule of 11 to 7 or 12 to 8.
Territory/Location: San Diego County, CA
Responsibilities:
The Clinical Liaison will support the education and identification of patients who meet the eligibility criteria to receive the benefits of our home health service. Upon identification, the CL will:
- Meet with the patient/family/decision makers.
- Educate on the Home Health service line and manage referral source/patient expectations.
- Capture discharge paperwork as needed for a safe and quality transition.
- Communicate with the local team to ensure all orders are in place and Start of Care appointment is scheduled.
- Communicate with the referring partner on any barriers or needs before discharge.
- Ensure there is a physician willing/able to follow for care.
- Schedule or ensure a post discharge follow up appointment is scheduled with the patient's PCP.
- Complete a 24-48 hour follow up call to ensure the patient received care and risk stratify potentially rehospitalization.
- Document in PointCare under CCIN (Clinical Comment Intake Note and CTC Follow Up note) regarding patient engagement/interaction when applicable.
- Build and maintain strong relationships with all stakeholders.
- Conducts business in a manner that displays a high level of confidentiality, and integrity at all times.
- Additional responsibilities as assigned.
Qualifications:
- Registered Nurse or Licensed Vocational Nurse with active license in the state of employment
- Must have a valid driver's license and auto insurance meeting state minimums.
- Robust knowledge of referring partner and market dynamics, as well as knowledgeable regarding transitions of care
- Knowledge of home health care marketing or hospice management
- Understands the Federal, State, and local laws and regulatory guidelines governing home health and hospice operations.
- Excellent at communication and communicating within a team environment with the ability to interact with a diverse group of individuals.
- Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
- Must be able to function efficiently in a stressful work environment.
- Able to manage conflicting priorities and proactively communicate with direct leadership.
- Previous experience in home health or hospice is preferred.
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