Healthcare or medical licensure or equivalent experience required.
Bachelor's degree preferred but not mandatory.
Minimum of three years of case management or nursing experience in a home setting with frail or elderly populations.
Experience in supervising or mentoring staff is essential.
Must obtain CPR and First Aid certification within 180 days of hire.
Responsibilities
Review and audit Participant Care Plans for compliance and consistency.
Oversee pre-enrollment assessments and collaborate with the Marketing, Outreach, and Enrollment team.
Manage hiring, training, and supervision of Home Care Coordinators.
Spearhead internal investigations regarding conflicts between Home Care Assistants and participants.
Lead daily meetings to discuss pending assessments and hospitalizations.
Conduct check-in sessions for case reviews and coaching on quality conversations.
Benefits
Comprehensive medical insurance (Medical, Dental, Vision).
Generous work/life balance with 17 days of PTO, 12 holidays, and 6 sick days.
401K savings plan with company match.
Bonus eligibility based on performance.
Opportunity to work in a supportive and caring environment.
Full Job Description
Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members.
Essential Job Duties:
Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena
Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings
Manage direct reports including hiring, training, supervising and mentoring
Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution
Lead daily meetings with HCCs to discuss pending assessments and hospitalizations
Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants' needs in interdisciplinary team (IDT) meetings
Job Requirements:
Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience
Bachelor's degree preferred
Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population
Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
401K savings + match
Bonus eligibility - your hard work translates to more money in your pocket
And additional benefits
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
