YOUR ROLE AND IMPACT Some call them "Administrative Supervisors", but at Prometheus our Home Base Supervisors do so much more. Our Home Base Supervisors focus on the administration and leadership of multiple properties. Your role is a constant blend of:
- Management of Home Base Operations -Assists with the preparation of rental agreements for neighbors and ensures the collection of specified rents; Assists in maintaining occupancy goals as defined by the operating budget and management plan for each Neighborhood. Provides support for the Home Base team in qualifying future neighbors, verifying applications, performing credit investigations, and creating all associated documentation accompanying the rental agreements in a timely and accurate fashion. Audits and approves move-in, renewal, and move-out documentation as well as delinquency reports to ensure accuracy and compliance with Prometheus standards and fair housing laws. Assists with eviction of tenants in compliance with court order and directions from attorney and owner
- Management of Personnel -Monitors and directs administrative tasks and ensures accuracy of completion by Home Base Coordinators; Interview, hire and train employees; assign and direct their work; prepare performance appraisal; discipline and reward; address complaints and resolve problems using sound judgment.
- Neighbor Relations - Present a professional, efficient approach to remedy any customer complaints and handle service requests with appropriate documentation and follow-up on a daily basis, to ensure client satisfaction; collaborate with on-site personnel in resolving customer complaints
- Department Collaboration - Interact with various managers in the property management, operations, neighborhood operations, and accounting departments to resolve accounting, legal, and neighbor issues.
- Innovation - Suggest changes to existing policies and procedures. Review proposed changes to ensure internal controls are not breached and procedures proposed are practical in relationship to their intended objective.
- Upholding Standards - Perform additional duties and handle projects as assigned by the Home Base Director; Achieve regular attendance in conformity with standards; Comply fully with all Prometheus Real Estate Group rules and regulations for the safe and effective operation of the Prometheus Real Estate Group's facilities; Additional tasks as may be assigned from time to time by leadership or others at the leadership's direction; Travel will be required based upon business needs.
JOB QUALIFICATIONS- Your Experience - Prometheans come from all walks of life and from all over the globe. We're also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, working knowledge of housing rental laws & ordinances, bookkeeping and enjoy solving problems.
- Your Cultural Traits - Although we're a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador.
- Other Qualifications - High school diploma or general education degree (GED). Bachelor's degree preferred. Minimum of three years property management experience required. Minimum of two years supervisory experience
COMPENSATION & BENEFITSWe offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.
Compensation- Pay Range: $39.25 to 42.75 per hour
- Discretionary Annual Bonus Plan
Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests
Benefits & Perks- Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
- Life insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
- Behavioral Health Program Accessible 24/7
- Tax-Free Flexible Spending Accounts
- 401(K) Retirement Plan with Employer Matching
- Recognition & Rewards Program (Torch)
- Vacation: 10 days per year with accrual increasing over time
- Anniversary Vacation Bank Granted at Tenure Milestones
- Sick Leave: 9 days per year
- 12 paid holidays, including your birthday!
- Paid Volunteer Time
- Tenure Based Housing discounts
- Educational Assistance, Tuition Reimbursement
Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide.
