Home Advisor

Zero Homes

• $100K — $350K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Passion for electrifying homes and understanding homeowner needs.
  • 3+ years of sales experience in consultative sales, customer success, or home comfort advisor roles.
  • Eager to learn about building science and HVAC design.
  • Proficient with software tools for workload management and customer interaction (e.g. Hubspot, Zoom).
  • Self-motivated and ambitious with a track record of success in fast-paced environments.
  • Strong attention to detail and curiosity to find unique solutions for customers.

Responsibilities

  • Lead customer engagement to electrify homes from initial contact to digital assessments.
  • Communicate effectively with diverse customers to understand their energy needs.
  • Utilize sales strategies to assist homeowners in purchasing electric heating and cooling systems.
  • Research and provide tailored solutions for customers based on individual needs.
  • Manage multiple tasks efficiently, ensuring high standards of customer experience.
  • Collaborate with a small team to drive innovative scale in customer solutions.

Benefits

  • Equity compensation to share in company growth.
  • Comprehensive medical and vision insurance.
  • Generous leave policy including 4 weeks PTO and unlimited sick days.
  • Hybrid work model with primary in-office presence and flexibility for work from home days.
  • Workstation stipend for setup and ergonomic needs.
Full Job Description
About the Role & Your Impact

You will be leading the charge with our customers, helping them electrify their homes from first engagement through the digital (remote) home energy assessment process. You're a strong communicator with a high attention to detail who feels confident interacting with a variety of people. You have consultative sales or customer success experience dealing directly with customers, and you are comfortable working with technical products (e.g. software, mobile apps, etc.). You're also a fast learner, comfortable operating in ambiguity, and able to juggle multiple tasks at once. We are looking for go-getters who hold themselves to a high standard of excellence - especially when it comes to creating happy customer experiences.

You will be joining a dynamic, small team that has great ambitions for scale, and we're looking for similarly ambitious, talented people to join our fast growing team!

What You Bring

  • You're passionate about electrifying homes and working with homeowners to understand their needs and help them purchase electric heating and cooling systems.
  • 3+ years of sales experience working directly with customers, in either a consultative sales, customer success, or home comfort advisor type role.
  • You are a perpetual learner and excited to explore the nitty-gritty details of building science and HVAC design.
  • You are comfortable and confident operation using software tools to manage you workload and interact with customers (e.g. Hubspot, Zoom, phone call apps, etc.).
  • You are self-motivated, ambitious, growth-minded, and have demonstrated ability to succeed on a fast moving team.
  • High attention to detail, curiosity, and willingness to research unique solutions for customers


Nice to Have

  • Building Science, BPI-Analyst/Professional, HVAC sales experience
  • Ability to speak Spanish or other languages to support customers or partners whose native language is not English


$100,000 - $350,000 a year

This candidate lives within 50 miles of Denver, CO (or is willing to relocate with assistance). In addition to base compensation, this role also includes meaningful equity compensation so successful candidates can participate in our company's accelerating growth.

- Equity

- 🩺 Medical and Vision

- 4 Weeks PTO + unlimited sick days

- Primarily in-office with WFH days

- Workstation stipend

Zero Homes is committed to creating an inclusive and accessible experience for all candidates. We encourage you to apply even if you believe that you do not meet all of the above criteria!

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