Bachelor's degree in relevant fields or equivalent experience.
7-10 years of leadership experience in security or community management.
Senior-level experience managing complex operations and teams.
Proficient in access control, visitor management, and community safety programs.
Experience with contracts, budgets, and vendor management.
Strong understanding of resident service and risk management.
Excellent communication skills for reports and executive-level interactions.
Responsibilities
Lead and direct Security Supervisors on site requirements and priorities.
Coordinate operational needs and ensure service standards are met.
Oversee incident reporting and community safety initiatives.
Manage vendor relationships and contract negotiations.
Implement operational improvement initiatives for enhanced efficiency.
Ensure compliance with safety and emergency preparedness protocols.
Benefits
Apply quickly and efficiently online.
Interview from home for convenience.
Weekly pay schedule.
Competitive benefits package.
Flexible work schedules.
Full Job Description
Job Description
HOA Director of Community Safety & Operations
Requirements:
Bachelor degree in Business Administration, Public Administration, Security Management, Hospitality Management, Community Association Management, Criminal Justice, or a related field; or an equivalent combination of education and experience.
Seven to ten or more years of progressive leadership experience in security, operations, community management, hospitality, residential community operations, or a related environment.
Senior-level leadership experience managing complex service operations, teams, vendors, and operational improvement initiatives.
Experience overseeing access control, visitor management, gate operations, incident reporting, and community safety programs.
Experience managing contracts, budgets, service standards, and vendor relationships.
Strong understanding of resident service, operational accountability, risk management, and emergency preparedness.
Excellent written and verbal communication skills, including the ability to prepare reports, policies, procedures, and executive-level communications.
CA Drivers License
CA Guard Card
PREFERRED QUALIFICATIONS
Prior law enforcement, public safety, military, corporate security, or emergency management experience may be beneficial but is not required.
Professional certifications such as PCAM, CMCA, AMS, CPP, PSP, CERT, FEMA Emergency Management Training, or related credentials.
As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you.
Are you interested in being part of our Team? • Apply quickly and efficiently online • Interview from the convenience of your own home • Weekly pay • Competitive benefits • Flexible schedules
