The Opportunity:
The person in this role will Perform as a Help Desk Analyst supporting a Joint Interagency Task Force that reports to the Deputy Secretary of Defense, to better align authorities and resources to rapidly deliver Joint C-sUAS capabilities to America's warfighters, defeat adversary threats, and promote sovereignty over national airspace.

Responsibilities:

• Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

• Operates with appreciable latitude in developing methodology and presenting solutions to problems.

• Contributes to deliverables and performance metrics where applicable.

• Responds to user queries on troubleshooting IT systems.

• Processes requests for access and deactivation.

• Forwards trouble tickets to appropriate administrator SMEs or higher echelons.

Qualifications:

Required:

• Active Secret Clearance at the time of hire.

• Associate degree in Information Technology or a related field, or one year of equivalent IT support experience in lieu of the degree.

• Minimum of four (4) years of Help Desk support experience.

Desired:

• Bachelors degree in Information Technology or a related discipline, or three years of equivalent IT support experience in lieu of the degree.

• Minimum of seven (7) years of Help Desk support experience.

What You Can Expect:

A culture of integrity.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: