Basic Information
Job Name
VP - PreSales - USA
Country
United States
State
NA
Date Published
12-May-2026
Job ID
60922
Travel
up to 50%
Additional Locations
Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC
This role can be based remotely in United States
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Description and Requirements
Vice President, Presales - Summary:
Lead the global Presales organization for BMC Helix, BMC's AI-powered service and operations management platform. Own technical sales strategy, solution architecture, and customer demonstrations that drive revenue across Service Management, AIOps, and observability deals. Partner with Sales, Product, and Customer Success to convert pipeline into closed business and accelerate enterprise adoption of the Helix portfolio.
Key Responsibilities:
Leadership:
Build, scale, and lead a global team of Solution Engineers, Solution Architects, and Presales Consultants supporting BMC Helix
Revenue Impact:
Own presales contribution to ACV targets
Drive technical win rates, POC conversion, and deal velocity
Solution Strategy:
Define presales playbooks, demo standards, and reference architectures for Helix Service Management, Helix AIOps, and Helix Discovery
Customer Engagement:
Lead executive technical conversations with CIOs, CTOs, and VPs of Infrastructure at Global 2000 accounts
Cross-Functional Alignment:
Partner with Product Management on roadmap feedback, with Sales on territory planning, and with Services on transition to delivery
Enablement:
Establish certification, demo environments, and continuous training programs for the Solution Engineering organization
Competitive Positioning:
Develop differentiation strategy against ServiceNow, Atlassian, Splunk, Dynatrace, and Datadog
Operations:
Manage presales KPIs, forecasting accuracy, RFP response quality, and resource allocation
Required Qualifications
• 15+ years in enterprise software, with 7+ years leading presales or solutions engineering at scale
• Direct experience with Service Management, AIOps, or observability platforms (BMC, ServiceNow, Splunk, Dynatrace, IBM, or comparable)
• Working knowledge of agentic AI concepts and their application in enterprise IT, including AI agents, automation workflows, and LLM-powered capabilities
• Proven track record supporting deals of USD 1M+ ACV in regulated industries (financial services, telco, healthcare, public sector)
• Demonstrated ability to scale global teams across North America, EMEA, and APAC
• Strong technical depth in cloud platforms (AWS, Azure, GCP), Kubernetes, and modern observability stacks
• Executive presence with C-suite stakeholders; experience presenting to boards or analyst firms (Gartner, Forrester)
• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree preferred
Preferred Qualifications
• Familiarity with generative AI frameworks and responsible AI governance for enterprise deployments
• Experience with subscription and SaaS transformation models
• Background in management consulting or enterprise architecture
Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in-you'll be backed up. Make Your Mark At Helix If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
