High School Diploma/GED with 7+ years of experience in EHR/Practice Management systems, or Bachelor's degree with 5+ years of experience required.
5+ years in healthcare finance, revenue cycle operations, or consulting experience required.
3+ years with healthcare EHR vendor systems for large practices or hospitals required.
Epic Grand Central and Resolute PB/HB Certifications preferred.
Proficiency in Microsoft Office Suite, MS Project, Visio, and SharePoint required.
Responsibilities
Develop central patient access and revenue cycle functions on a project basis.
Assess and analyze revenue cycles and front/backend operations.
Redesign workflow and conduct performance metrics and benchmarking.
Review revenue cycle systems and charge capture processes.
Identify opportunities for improvement and provide staffing recommendations.
Manage interim revenue cycle for clients, including executive leadership and vendor selection.
Travel as required, potentially up to 100% for client needs.
Benefits
Comprehensive benefits package beyond traditional offerings.
Opportunities for professional development and growth.
Supportive team environment fostering collaboration.
Potential for travel-related perks and experiences.
Full Job Description
Job Description
Job Summary:
As the healthcare industry faces increasing financial pressures from evolving reimbursement models, government regulations, Accountable Care Organizations, and healthcare reform, it has never been more important for physicians and hospitals to optimize the efficiency and effectiveness of revenue cycle performance. BDO's Healthcare Group within the Management Consulting (MC) practice provides comprehensive solutions to maximize operational and financial performance, increase operational and system efficiencies and enhance the overall patient experience.
Job Duties:
Develops central patient access and revenue cycle functions on a project basis similar to:
Single business office for professional and hospital services
Central patient access unit for registration and scheduling
Standardized policies and procedures
Assesses revenue cycles
Thoroughly reviews of front and backend operations
Analyzes and redesigns workflow
Conducts performance metrics and benchmarking
Analyzes report functions and results thereof
Reviews revenue cycle systems, including third party solutions
Reviews charge capture (manual and EHR) and reconciliation processes
Identifies and prioritizes opportunities for improvement
Examines and provides recommendations for staffing size, structure & benchmarking
Acts as Charge Data Master, overseeing projects to include:
Physician education
Coding and compliance audits
EHR form/template assessment
Code scrubber technologies
CDM assessment and maintenance
Manages interim revenue cycle for clients, as needed in similar capacity to:
Executive leadership
Supervisors
Third-party contracting and settlement negotiations
Vendor selection for outsourced billing management
Up-sells after initial engagement, as relevant
Travels as required (dependent on client requirements) and could require a commitment of up to 100% travel
Other duties as required
Supervisory Responsibilities:
Supervises the day-to-day workload on assigned engagements and reviews work product
Qualifications, Knowledge, Skills, and Abilities:
Education:
High School Diploma/GED AND seven (7) or more years of industry experience with EHR/Practice Management vendor systems, required; OR
Bachelor's degree AND five (5) or more years of industry experience with EHR/Practice Management vendor systems, required
Experience:
Five (5) or more years of healthcare finance, revenue cycle operations, clinical operations or vendor/consultant-based experience, required
Three (3) or more years of experience with healthcare EHR vendor systems for large group practices, and or hospitals, required
License/Certification(s):
Epic Grand Central Certification (Prelude, Cadence, ADT), preferred
Resolute PB/HB Certification, preferred
Software:
Proficiency in the use of Microsoft Office Suite, MS Project, Visio, and SharePoint, required
Proficiency in the use of Epic, Cerner, or athenaIDX, preferred
Language:
N/A
Other Knowledge, Skills & Abilities:
Executive presence, with the ability to act as primary contact on assigned engagements
Excellent verbal and written communication skills, as well as presentation skills
Strong analytical and advanced research skills related to industry trends, market competition and technology
Solid organizational skills, especially the ability to meet project deadlines with a focus on details
Ability to successfully multi-task while working independently or within a group environment
Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
Able to interact effectively with people at all organizational levels of the Firm and with clients
Build and maintain strong relationships with internal staff members and clients
Ability to encourage a team environment on engagements, and contribute to the professional development of assigned team members
Travel may be an essential requirement for this position (dependent on client requirements) and could require a commitment of up to 100% travel
Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!
*Benefits may be subject to eligibility requirements.
About BDO USA, LLP
BDO USA, LLP is a professional services firm providing assurance, tax, and advisory services to a wide range of publicly traded and privately held companies. The company was founded in 1910 and is headquartered in Chicago, Illinois. BDO USA has more than 60 offices and over 5,000 employees throughout the United States. The company is a member of the BDO International network, which has more than 1,500 offices in over 160 countries.
