Job description:
Healthcare Assistant Security ManagerSalary: $85,800 - $93,496/year
Location: Santa Clara, CA
BCI seeks a dedicated and passionate
Healthcare Assistant Security Manager to serve as an integral part of the security and care delivery team for a leading healthcare provider.
Core Responsibilities Include:- Assisting the Security Manager to plan and manage security services, prioritize administrative tasks, and drive operations at an assigned site
- Coaching, developing and leading Healthcare Security Officers and Supervisors on duty
- Observing and immediately reporting any signs of crime, disorder, safety hazard, and unusual activity
- Patrolling on foot or vehicle for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals
- Verbally and physically de-escalating individuals as needed
- Directing persons causing a disturbance to exit the property in a calm and respectful manner
- Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials or inclement weather with calm urgency
- Preparing logs and investigative reports, as required, by writing, typing or entering accurate information that can be easily interpreted by fellow officers and supervisors
- Reading and interpreting police reports, local and state law and procedure manuals
- Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual
- Ensuring that all property removal is conducted within appropriate policy requirements and in accord with client standards
On a typical day as a Healthcare Security Officer, you can expect:- A fast-paced, exciting, and challenging environment;
- A collaborative and rewarding team atmosphere;
- Hospital patients, staff and visitors who count on your compassion and knowledge;
- To remain active, engaged, and moving;
- Ever-changing conditions that move from quiet calm to extreme urgency in an instant;
- To learn new professional and interpersonal skills;
- To make a positive impact on someone's health and wellbeing every day!
Core Competencies:- Security Basics: Ability to learn, retain and perform basic healthcare security functions;
- Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery;
- Communication: Ability to listen, share, modify information effectively amongst different stakeholder groups and in varying departments;
- Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client;
- Leadership: Ability to motivate, inspire, and influence others.
Benefits:- Industry Leading Health Benefits Company benefits include - see all the details at www.bci-toolkit.com/benefits
- Medical Insurance - The Kaiser HMO plan has a $0 annual deductible & an out-of-pocket max of $1,500/$3,000 (CA Kaiser Medical Plan) with a co-pay of $10 Primary Doctor and $10 for Specialist per visit.
- Vision Insurance - Vision care plan option through Guardian for employees and eligible dependents.
- Dental Insurance - PPO dental plan option through Guardian for employees and eligible dependents.
- Retirement & 401(k) - Retirement benefits are available for purchase through Empower. Employees are eligible to enroll in a 401(k) savings plan if they have been an employee for at least 6 months and are 18+ years old.
- Short-Term & Long-Term Disability Insurance - BCI offers Short-Term and Long-Term Disability coverage for employees to purchase through Guardian.
- Employee Assistance Program - Through Guardian's WorkLifeMatters program. 100% paid by BCI.
- Voluntary Life and AD&D Insurance - Employees have the opportunity to purchase voluntary life and AD&D insurance coverage for themselves and eligible dependents through Guardian.
- Supplemental Insurance - Employees have the opportunity to purchase Accident and/or Critical Illness supplemental insurance through Guardian.
- Additional Benefits - Pet insurance can be purchased through Nationwide. Employees are eligible to enroll in several disability, supplemental, and life plans offered by Aflac and TransAmerica.
- Annual Raises - wage increase every January
- Employee Resources Group - Women in Healthcare Security Network provides scholarship, mentorship, and other great programs for women and allies.
- Paid Time Off
- Recognition Programs - Monthly recognition and award programs
- Training & Career Development - On the job training, mentorship, scholarship
PPO-12867 CALBSIS License
Job Type: Full-time
Ability to commute/relocate
Work Location: In person
Minimum Qualifications at Entry:- Minimum of three years of supervisory experience in a healthcare setting
- Be 18 years of age and possess a high school diploma or GED
- Have a reliable and functional means of communication (i.e., cell phone)
- The legal right to work in the United States
- Fluent in English writing and speaking
- Possess a valid government-issued driver's license or state-issued I.D.
- Active state issued guard card preferred
- Participate in a pre-employment drug and background screening process
- Complete Healthcare competency assessment and training on defusing assaultive behaviors
