The OpportunityWe are seeking a
Health & Welfare Benefits Specialist - Employee Benefits. This position will be based in our NY office (hybrid). This role serves as a subject matter expert for the daily operational administrative functions of the Firm's CHOICE Benefits Program, supporting the U.S. and international health and welfare plans for attorneys and business service professionals. This role ensures employees are supported and informed about their benefits and contributes to departmental projects that advance the benefit programs goals and objectives.
- Oversees the U.S. and international benefits enrollment process, (e.g., new hires/adds/status changes/terms) ensuring that benefits data and information is maintained in Workday and relevant Excel spreadsheets.
- Conducts and oversees auditing of daily, weekly, and monthly Workday benefits reports and conducts related operational transactions.
- Manages employee election tracking and follow up communications, ensuring timely delivery of next step notifications and monitors progress through completion.
- Supports the COBRA administration process, including eligibility management, verification of coverage, and relevant communications.
- Processes qualified status changes and payroll adjustments.
- Verifies and processes insurance carriers' premium invoice reports and wire requests.
- Reconciles carrier premium discrepancy reports.
- Conducts routine auditing of benefits data to ensure accuracy and integrity, troubleshooting and resolving identified discrepancies.
- Acts as liaison to insurance carriers regarding enrollments/changes/terminations.
- Responds to inquiries regarding benefits plans (e.g., eligibility, forms, customer service number, general plan questions).
- Troubleshoots employees' inquiries and escalate matters, when necessary.
- Supports the Firm's annual open enrollment process.
- Ensures data privacy, security and integrity of all benefits related information.
- Conducts benefits orientations and one-on-one informational meetings.
- Monitors departmental hotline voicemail and e-mail box responding to health and welfare benefit-related questions.
- Maintains employee benefits records in SRM; filing all relevant information and performing audits of records as needed.
- Acts as back-up support for other team members responsible for Partners' and retirees' health and welfare benefits program administration.
- Reviews and maintains health and welfare procedure documentation.
- Processes and distributes department mail.
- Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
- Manages Firm resources responsibly.
- Complies with and understands Firm operation, policies, and procedures.
- Performs other related duties as assigned.
Qualifications- Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
- Strong knowledge of health and welfare benefits administrative procedures and applicable laws
- Strong customer service skills
- Strong math/analytical aptitude
- Strong computer skills; proficiency in MS Excel
- Ability to read, interpret and follow instructions
- Demonstrates effective interpersonal and communication skills, both verbally and in writing
- Demonstrates close attention to detail
- Must be self-directing requiring minimal supervision
- Ability to handle multiple projects and shifting priorities
- Ability to handle sensitive matters and maintain confidentiality
- Ability to organize and prioritize work
- Ability to meet deadlines in a fast-paced environment
- Ability to work well in a demanding and fast-paced environment
- Ability to work well independently as well as effectively within a team
- Flexibility to adjust hours and work the hours necessary to meet operating and business needs
- Ability to work in a collaborative team environment and take direction from senior departmental staff
- Ability to communicate effectively
- Ability to deal courteously/effectively with others
Education and Experience- Bachelor's degree
- Minimum of two years of health and welfare benefits administration related experience
- Prior experience in a law firm or professional services environment preferred
- Workday or equivalent HRIS experience in administration of benefits preferred
BenefitsThe overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.
- Competitive salaries and year-end discretionary bonuses.
- Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
- Generous paid time off.
- Paid leave options, including parental.
- In-classroom, remote, and on-demand learning and professional development opportunities.
- Robust well-being classes and programs.
- Opportunities to give back and make an impact in local communities.
For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits
The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.
Salary Details$85,000 - $95,000
