Health Services Director

Health Services Director

Location: Rose Schnitzer Manor | Portland, Oregon
Classification: Full-Time | Exempt, Salaried
Reports To: Rose Schnitzer Manor Administrator

Are you a compassionate and experienced nursing professional ready to take the next step in your leadership career?

At Rose Schnitzer Manor, a community of Cedar Sinai Park, we believe exceptional resident care begins with exceptional leadership. We are seeking a dedicated, motivated, and people-focused Health Services Director to lead our Health Services Department and help create an environment where residents feel supported, employees feel valued, and quality care remains our highest priority.

This is an opportunity to make a meaningful impact by developing a strong care team, strengthening clinical practices, and fostering a culture built on compassion, accountability, collaboration, and respect.
About the Role

As the Health Services Director, you will provide leadership, oversight, and direction for the Health Services Department. You will work closely with the Administrator, nursing staff, Healthcare Coordinators, Resident Assistants, and interdisciplinary team members to ensure residents receive safe, compassionate, and person-centered care.

The ideal candidate is a confident, approachable leader who enjoys mentoring employees, solving problems, improving processes, and building positive relationships with residents, families, and staff.
What You'll Do

Lead, Support & Develop Your Team

• Provide daily leadership, coaching, supervision, and support to Health Services employees.
• Build a collaborative, respectful, and accountable team environment.
• Oversee departmental hiring, onboarding, orientation, and ongoing employee training.
• Conduct performance evaluations, provide constructive feedback, and recognize employee achievements.
• Partner with Human Resources and the Administrator on employee relations, performance management, and progressive discipline.
• Identify opportunities for professional development, employee engagement, and retention.

Champion Exceptional Resident Care

• Oversee the delivery and coordination of resident care services.
• Ensure resident care plans, physician orders, and medication administration practices are implemented appropriately.
• Promote resident dignity, independence, safety, and quality of life.
• Support nursing staff, Healthcare Coordinators, and Resident Assistants in delivering consistent, person-centered care.
• Collaborate with residents, families, healthcare providers, and interdisciplinary teams to address care needs and concerns.

Drive Quality, Compliance & Continuous Improvement

• Ensure departmental operations comply with applicable state regulations, organizational policies, and established standards of care.
• Lead preparation and coordination for regulatory surveys and inspections.
• Identify opportunities to improve clinical processes, care delivery, and departmental efficiency.
• Develop and maintain procedures that support staff competency and the department's ability to meet resident care needs.
• Promote a culture of safety, accountability, and continuous improvement.

What We're Looking For

We are seeking a leader who brings both clinical knowledge and a genuine passion for supporting people.

Required Qualifications

• Current, unrestricted Oregon Registered Nurse (RN) or Licensed Practical Nurse (LPN) license in good standing.
• Minimum of three years of current nursing experience in a hospital, nursing home, or senior living environment.
• At least one year of supervisory or management experience.
• Three to five years of relevant professional experience.
• High school diploma or equivalent.
• Current CPR and First Aid certification.
• Strong communication, organizational, decision-making, and problem-solving skills.
• Ability to effectively lead teams and communicate with residents, families, employees, and healthcare professionals.
• Working knowledge of chronic physical and mental health conditions affecting older adults.
• Demonstrated computer proficiency.

Preferred Qualifications

• Bachelor's degree in healthcare administration, business, or a related field.
• Previous leadership experience in an assisted living environment.
• Experience working with electronic medical records (EMR).
• Experience supporting regulatory compliance, employee development, and quality improvement initiatives.

What Will Help You Succeed

• You lead with empathy while maintaining clear expectations and accountability.
• You enjoy mentoring others and helping employees grow professionally.
• You communicate effectively, even when navigating challenging situations.
• You are proactive, organized, and comfortable balancing clinical and administrative priorities.
• You believe that quality resident care and a positive employee experience go hand in hand.
• You are committed to creating an inclusive, supportive, and resident-centered environment.

Work Environment & Physical Requirements

This position requires regular on-campus presence at Rose Schnitzer Manor.

The role involves working in a healthcare and senior living environment, including potential exposure to communicable illnesses, bodily fluids, cleaning products, and residents requiring behavioral or physical assistance.

Physical responsibilities may include walking throughout the community, standing, reaching, pushing equipment, and occasionally lifting up to 50 pounds during resident care activities.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Join a Team Where Your Leadership Matters

At Rose Schnitzer Manor, the Health Services Director plays an essential role in shaping the experience of both our residents and our employees.

If you are ready to bring your clinical expertise, leadership abilities, and passion for senior care to a team where your contributions can make a lasting difference, we encourage you to apply.

This description outlines the primary responsibilities and qualifications of the position and is not intended to be an exhaustive list. Duties and responsibilities may change based on organizational and operational needs.
Employee Acknowledgment

I acknowledge that this job description has been reviewed with me by my supervisor and that I understand the responsibilities and expectations associated with this position.