Full Job Description
As a Health Industry Membership Administration Consulting Delivery Lead, your primary responsibilities may include:
• Assess client Membership Administration operations (Group Set Up/Case Install, Benefit Configuration, Enrollment Processing, Invoice Generation, and Premium Payment Processing) to identify opportunities for optimization, cost reduction, and growth.
• Evaluate and recommend technology-enabled solutions that eliminate inefficiencies, reduce error rates, and position client organizations for AI-assisted and automated processing across commercial and government lines of business.
• Develop project plans and solutions tailored to each client's operational context and strategic priorities.
• Lead planning and delivery of client engagements, directing Accenture and client working teams while participating directly in execution.
• Drive on-time, on-budget delivery that meets or exceeds client expectations.
• Build trust-based client relationships grounded in consistent delivery and a client-centered approach.
• Lead by example and create development opportunities for team members, give honest and timely feedback, and build a followership of people who actively seek to work with you.
• Stay current on health industry trends, regulatory changes, and emerging technologies including AI and intelligent automation across membership administration, and share insights and best practices with clients and the broader practice.
• Contribute to the development of Accenture assets and tools that accelerate value delivery, with particular emphasis on Membership Administration.
Travel
• Travel - as needed, varies by client and could be up to 80%
Here’s what you need:
• Bachelor's degree in business, Accounting, Finance, Healthcare Administration, Information Systems, or related field.
• Minimum of 3 years of experience in healthcare payer consulting, with a focus on membership administration processes.
• Minimum of 5 years of proven experience supporting COTS health payer platform implementations such as HealthEdge, FACETS, QNXT, or Oracle Billing and Revenue Management (ORMB).
Bonus points if you have:
• Proven ability to plan, organize and deliver impactful results across multiple projects or initiatives
• Demonstrated experience leading multi-client or enterprise-scale delivery engagements.
• Proven understanding of membership administration operating models, technology enablers, and regulatory requirements across all commercial and government lines of business.
• Experience applying data-driven insights, advance automation, and creative sourcing solutions to transform payer membership administration operations and outcomes.
• Skilled at unlocking the value of AI to improve payer health plan operations performance
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 11/13/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $94,400 to $293,800
Colorado $94,400 to $253,800
Connecticut $94,400 to $253,800
District of Columbia $100,500 to $270,300
Illinois $87,400 to $253,800
Maine $80,400 to $216,200
Maryland $94,400 to $253,800
Massachusetts $94,400 to $270,300
Minnesota $94,400 to $253,800
New York $87,400 to $293,800
New Jersey $100,500 to $293,800
Ohio $87,400 to $235,000
Virginia $87,400 to $270,300
Washington $100,500 to $270,300