Head of Video

Job Summary

The Head of Video serves as the department leader for all live video production, camera direction, camera operation, image acquisition, video presentation, departmental personnel, and video standards across Crossroads Church. This role establishes the creative vision, technical standards, operational systems, discipline development pathways, and long-term strategy for video across every Crossroads campus, ministry, broadcast, special event, and future production initiative.

The Head of Video functions as both the creative leader and subject matter expert for the video discipline, ensuring camera direction, composition, movement, image quality, and visual storytelling enhance worship, teaching, broadcast, and engagement while maintaining exceptional execution and consistency across the organization. Rather than functioning solely as a camera director or operator, this role provides leadership for the video discipline by developing people, establishing standards, evaluating competency, and driving innovation throughout the organization.

The Head of Video serves as the organizational owner and advocate for the video discipline.By aligning expertise with authority and accountability, the Head of Video ensures every Crossroads campus benefits from world-class video leadership, consistent standards, exceptional creative execution, and a unified visual experience that advances the mission of the church. Provides video leadership and discipline support for every Crossroads campus including Columbus, Dayton, Oakley, Mason, Florence, East Side, Lexington, Anywhere, Uptown, West Side, and any future campuses.

Principal Duties & Responsibilities

• Establish and champion Crossroads' video philosophy, visual storytelling standards, and creative direction across all campuses.
• Lead the development, coaching, performance management, and succession planning of video staff and volunteers.
• Recruit, mentor, and develop future video leaders through structured leadership and advancement pathways.
• Define standards and best practices for directing, camera operation, shot composition, camera movement, framing, image quality, and visual storytelling.
• Create scalable video resources, shot libraries, workflows, training programs, certifications, and operational documentation.
• Partner with Site Experience Producers to strengthen campus leadership, volunteer development, and weekend readiness.
• Establish and maintain video execution, production quality, and operational standards across all campuses.
• Collaborate with Technical leadership to ensure video systems, infrastructure, upgrades, and workflows support creative and operational goals.
• Lead the evaluation and adoption of emerging video technologies, production methods, and creative workflows.
• Conduct site assessments, service reviews, and performance evaluations to improve consistency, efficiency, and storytelling excellence.
• Build industry relationships, talent pipelines, continuing education opportunities, and networks of freelance video professionals.
• Manage video budgets, technology investments, and equipment lifecycle planning while balancing innovation with responsible stewardship of organizational resources.

Education Requirements

• High School Diploma and equivalent work experience.
• College Degree preferred.

Experience/Skills Requirements

• 7+ years of progressive experience in live video, broadcast, worship, touring, theatrical, concert, or large-scale production environments.
• Proven experience leading Video Directors, camera operators, shaders, playback personnel, and volunteer teams.
• Extensive expertise in multi-camera live production, live directing, visual storytelling, shot composition, camera movement, pacing, and audience engagement.
• Demonstrated success creating organizational standards, workflows, documentation, and operational best practices.
• Strong ability to recruit, mentor, coach, and develop technical and creative talent.
• Experienced in leading cross-functional teams and managing multiple productions in fast-paced environments.
• Strong organizational, communication, decision-making, and servant leadership skills with a commitment to excellence and innovation.
• Working knowledge of professional video production systems, including broadcast switchers, camera systems, PTZ/robotic cameras, shading, routing, signal flow, IP video, color management, playback, and communications systems.
• Experience in large-scale production environments such as multi-site organizations, worship production, broadcast television, live events, touring, streaming, remote production, or corporate events.
• Demonstrated experience with budgeting, capital planning, vendor management, equipment lifecycle management, and financial stewardship.
• Exceptional creative judgment, visual storytelling ability, technical curiosity, and a passion for continual learning and innovation.
• Collaborative leader who builds healthy teams, develops organizational culture, maintains industry relationships, and stays current on emerging technologies and best practices.

Schedule/Travel Requirements

• The typical schedule is Monday through Friday, with occasional weekend hours required to support events and production needs.
• Must be able to work a flexible schedule including weekdays, weekends and other high impact events at Crossroads.
• Work on the weekends at designated "All Hand on Deck" events for Crossroads (Superbowl, Easter, Christmas, etc).
• Reliable personal transportation; able to travel up to 100 miles to various Crossroads locations.
• This role may have to travel between multiple Crossroads locations in one day.

Crossroads Staff Qualities

Qualities all staff teammates should exhibit:

• Mission Oriented: Committed to the Crossroads mission and expectations in the staff "I Promise" document, including using the Bible as the ultimate standard of truth, practicing spiritual disciplines, tithing, and pursuing personal purity.
• Availability: Expected to work outside of "normal" schedule for All Hands on Deck high-impact events (Holy Week/Easter, Super Bowl, Christmas, others as needed), participate in all-staff meetings, day of solitude, offsites, etc.
• Authenticity: Communicates clearly, directly, and honestly, even under stress, and does so with a sustained positive attitude and demeanor.
• Personal Leadership: Envisions, energizes, and enables others to operate at full potential.
• Collaborative Self-starter: Thrives as an individual contributor and works well on a team.
• Proactive Problem Solver: Takes initiative to understand departmental objectives, adapts to changing and fluid environments, and proactively solves problems.
• Humility: Puts others above self and takes ownership of mistakes.
• Learner: Desires growth and learning from others.
• Flexibility: Able to quickly shift between projects as organizational direction and needs change, able to successfully balance competing priorities.