About the RoleAs Head of Therapy, you'll be responsible for leading clinical excellence across Nourish's therapist population, with a focus on clinical quality, therapist engagement, and patient outcomes.
You'll serve as Nourish's dedicated clinical leader for therapy, setting standards of care and shaping our therapy care model. You'll provide clinical oversight for our therapists and partner drive the implementation of initiatives that improve clinical quality and care delivery. The ideal candidate will combine deep clinical expertise with the operational and cross-functional experience to drive change across a provider population.
This person will report into our Director of Clinical Operations and work closely with our Operations, Product, and Medical teams. This role is full-time and open to NYC-based or remote candidates, with a preference for in-person. Our office is located in Gramercy.
Key Responsibilities:- Own clinical excellence for Nourish's therapists, setting standards of care, developing evidence-based clinical guidance, and shaping the therapy care model
- Build trust and credibility with therapists, driving engagement and buy-in through all-hands, communications, and other touchpoints
- Manage and develop clinical leaders, setting clear expectations, providing coaching and feedback, and driving performance and accountability
- Lead initiatives to improve clinical quality and care delivery, translating clinical strategy into execution
- Use data to evaluate clinical quality, patient retention, and therapist engagement, identify opportunities for improvement, and measure impact
- Collaborate with Operations, Product, and Medical to balance clinical and business priorities, including reviewing new tools and workflows for clinical quality and safety
- Help design and scale the therapy organization, including its future-state structure, hiring plan, and clinical programs
We'd love to hear from you if:- You are passionate about Nourish's mission. You're eager to be part of solving America's healthcare crisis
- You're a licensed therapist with deep clinical expertise and experience practicing, ideally in a telehealth setting
- You have 5+ years of operational and people management experience, ideally leading clinical teams
- You've demonstrated the ability to build trust and credibility with clinicians, influence clinical practices, and drive buy-in and adoption across a provider population
- You're a strong communicator and cross-functional collaborator, able to work effectively with clinical and non-clinical stakeholders across Product, Operations, and Medical
- You have strong organizational and project management skills, with the ability to prioritize effectively and drive multiple initiatives forward
- You understand business and operational priorities and can balance them with clinical quality considerations
- You're comfortable using data to evaluate clinical quality and performance
- You're a proactive problem solver who owns results end to end and thrives in fast-moving, ambiguous environments
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