U.S. Bank

Head of Technology - Investment Services

U.S. Bank • $214K — $252K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 15+ years in leading large-scale technology organizations with executive-level experience.
  • Expertise in technology strategy for ETF, Alternative Investments, Fund Services, and Corporate Trust.
  • Experience with emerging technologies, specifically AI solutions.
  • Proven track record in transformational programs for platform modernization.
  • Strong understanding of technology risk management and compliance in financial services.
  • Ability to integrate technology from acquired organizations.

Responsibilities

  • Define and deliver the technology strategy aligning with Global Investment Services growth objectives.
  • Collaborate with senior executives to transform business strategy into tech solutions.
  • Lead a geographically dispersed global tech organization in development and operations.
  • Initiate transformation programs to streamline applications and infrastructure.
  • Guide strategic platform upgrades and technology investments, including AI capabilities.
  • Participate actively in senior leadership and governance to influence tech strategy.
  • Build partnerships across all functions to ensure effective risk management and innovation.
  • Foster a high-performing, inclusive leadership culture and attract top talent.

Benefits

  • Healthcare coverage (medical, dental, vision).
  • Life insurance options (basic and optional).
  • Short-term and long-term disability benefits.
  • Pregnancy disability leave and parental leave.
  • 401(k) with employer contributions for retirement.
  • Paid vacation time ranging from 2 to 5 weeks depending on tenure.
  • 11 paid holidays per year.
  • Adoption assistance programs.
  • Accrued Sick and Safe Leave, up to 80 hours per year.
Full Job Description
Job Description

U.S. Bank is seeking a strategic and transformational technology Executive to serve as Head of Investment Services Technology. Investment Services is U.S. Bank's institutional trust, custody, and fund servicing franchise. This role will lead technology strategy and delivery supporting business products to enable the growth and evolution of U.S. Bank's Investment Services. Products focus includes ETF servicing, Alternative Investments, Fund Services, Corporate Trust, and Global Custody.

The individual in this role serves as the Senior technology leader partnering directly with Head of Global Investment Services executive to develop and execute a technology strategy that enables revenue growth, enhances client experiences, strengthens risk management capabilities, and modernizes critical platforms. The successful candidate will operate as a highly visible Executive leader, influencing Senior business and technology stakeholders while driving large-scale transformation initiatives across front-office, middle-office, and enterprise functions.

A key component of this role will be partnering closely with business and technology leaders supporting business strategies, ensuring successful alignment of platforms, operating models, talent, and technology capabilities.

Key Responsibilities

  • Define and execute the technology vision, strategy, and investment roadmap supporting U.S. Bank's Global Investment Services growth objectives.
  • Partner directly with Senior business executives to translate business strategy into scalable technology solutions.
  • Lead a large, geographically dispersed global technology organization responsible for application development, platform modernization, technology operations, architecture, and delivery execution.
  • Drive transformation initiatives across businesses by reducing legacy complexity, rationalizing applications and infrastructure, and implementing scalable solutions that enable growth, resilience, and operational efficiency.
  • Provide Executive leadership for strategic platform decisions, including modernization efforts, third-party solutions, build-versus-buy evaluations, and emerging AI-enabled capabilities.
  • Influence enterprise technology strategy through active participation on Senior technology leadership teams and cross-functional governance forums.
  • Establish strong partnerships across business, risk, compliance, legal, and audit functions to maintain an effective control environment while enabling innovation and speed to market.
  • Attract, develop, and retain top technology talent while building a high-performing, inclusive leadership culture focused on accountability, execution, and continuous improvement.
  • Oversee significant technology investments and budgets, ensuring delivery excellence while maximizing business value and return on investment.


Preferred Skills/Qualifications

  • Bachelor's degree or equivalent work experience.
  • 15+ years of experience leading large-scale technology organizations, including senior executive leadership experience.
  • Extensive experience developing and executing technology strategies supporting ETF, Alternative Investments, Fund Services, Corporate Trust, and Escrow products.
  • Experience evaluating and deploying emerging technologies, including AI-enabled solutions, to enhance business outcomes and operational effectiveness
  • Demonstrated ability to influence and partner with executive-level business leaders on strategic priorities and technology investments.
  • Experience leading large transformation programs involving platform modernization, organizational change, and delivery at scale.
  • Strong understanding of technology risk management, regulatory requirements, information security, and operational resiliency practices within financial services.
  • Proven track record integrating acquired organizations, platforms, or technology capabilities.
  • Demonstrated success leading complex global technology teams through periods of rapid growth and organizational transformation.
  • Strong executive presence with the ability to influence and inspire both technical and non-technical audiences.


Leadership & Management Behavioral Competencies

  • Strong Business Acumen - A strategic thinker who have deep product knowledge can connect technology investments to business growth and competitive advantage.
  • Influencing and empowering others - An influential executive who builds trust and credibility with senior leaders and stakeholders.
  • Change Management Advocate - A transformational leader capable of driving large-scale change in dynamic and complex environments.
  • Outcome Drive - A collaborative partner who balances innovation, risk management, and disciplined execution.
  • Talent Management - A talent developer committed to building strong teams and future leadership pipelines.


Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $214,795.00 - $252,700.00

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

Stay Connected with U.S. Bank Careers

Keep up to date with the latest career tips, insider perspectives, and industry-leading insights from U.S. Bank. Personalize your subscription to receive job alerts and updates that match your career interests.

Search U.S. Bank Jobs

Discover the exciting and rewarding career opportunities waiting for you at U.S. Bank. Search and apply for jobs that match your skills and interests. Join us and be part of a team that values growth, leadership, and innovation.

READ CAREERS BLOG

Stay ahead in your career with U.S. Bank – where your growth is our priority.
Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

Similar Jobs

More Jobs at U.S. Bank

More Finance & Insurance Jobs

Find similar Head of Technology - Investment Services jobs: