Head of Sales - US

As Head of Sales, US, you'll play a key role in shaping the next phase of growth for The Moorings and Sunsail. Leading high-performing sales teams across direct and partner channels, you'll drive revenue, market share and customer loyalty while building a data-driven, customer-focused sales organisation. Working closely with Marketing, Revenue Management, Customer Care and Operations, you'll help deliver exceptional charter experiences and unlock new opportunities for growth across the Americas region. What we'll offer: • Competitive base salary ($90,000 to $100,000 USD) and OTE ($130,000) • Comprehensive health benefits • Retirement savings plan with company contributions • Generous paid time off allowance and birthday day off • Flexible hybrid working schedules (1-2 times per week in our Clearwater office) What you'll do: Commercial Leadership • Lead the US sales strategy, driving revenue, margin and passenger growth in line with business objectives. • Use market insights, customer trends and commercial data to identify opportunities and shape future growth. • Deliver accurate forecasting, sales planning and performance reporting to support informed decision-making. • Champion the voice of the US market, ensuring customer, product and competitive insights influence business priorities. Direct-to-Consumer Sales Leadership • Inspire, develop and lead high-performing sales teams focused on delivering exceptional customer experiences and commercial results. • Create a coaching-led culture that empowers individuals to grow, develop and perform at their best. • Enhance enquiry management, sales conversion and revenue performance through effective processes and customer engagement strategies. • Drive adoption of CRM, sales enablement and AI-powered tools that help teams work smarter and achieve better outcomes. • Grow ancillary revenue streams by embedding value-added products and services into the customer journey. • Represent the business at industry events, customer-facing engagements and key commercial forums. Indirect Channel Growth • Develop and expand partnerships with travel advisors, brokers, agencies, consortia and strategic partners. • Create commercial programmes that strengthen partner engagement, productivity and long-term loyalty. • Identify new distribution opportunities that increase market reach and support sustainable growth. • Optimise channel performance through effective commercial planning, negotiation and ROI management. Sales Excellence & AI Enablement • Foster a data-driven sales culture that balances commercial insight with a customer-first approach. • Leverage CRM platforms, analytics and AI-powered tools to prioritise opportunities, improve conversion rates and enhance decision-making. • Encourage continuous improvement by using customer insights, sales performance data and market intelligence to identify opportunities for growth. • Help teams embrace innovative ways of working, using technology and AI to increase effectiveness, efficiency and customer impact. What you'll bring: • Proven success leading high-performing sales teams and delivering strong commercial results in a direct-to-consumer environment. • A passion for coaching and developing people, creating a customer-focused culture where teams can thrive. • Strong commercial acumen, with experience using CRM platforms, data and technology to drive performance and growth. • Excellent communication and stakeholder management skills, with the ability to lead and influence across distributed teams. • Experience in travel, hospitality, luxury or other experience-led industries is highly valued. Familiarity with partner sales channels, sales enablement platforms and AI-powered tools would be an advantage. #LI-VS1 #LI-HYBRID