Via

Head of Risk & Insurance

Via$200K — $300K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in risk management, insurance, or related field.
  • Demonstrated ability to build and manage an insurance program with operational exposure.
  • Proficiency in navigating multi-jurisdictional insurance environments.
  • Strong analytical skills with a focus on data-driven decision making.
  • Commercially savvy, understanding the balance between cost management and risk mitigation.
  • Operational mindset to translate strategies into scalable processes and tools.
  • Hands-on leadership style with a commitment to team development.

Responsibilities

  • Own and shape Via's end-to-end insurance program, assessing risks and defining coverage needs.
  • Collaborate with senior leadership on risk strategy and financial planning.
  • Manage relationships with brokerage and insurance carriers, handling renewals and negotiations.
  • Establish efficient claims management systems, from incident reporting to reserves management.
  • Develop a wider risk management strategy in partnership with internal teams like Legal and Finance.
  • Create internal policies, processes, and reporting structures for risk visibility.
  • Use analytics to monitor insurance program effectiveness and inform renewals.

Benefits

  • Generous and comprehensive benefits package including free medical plans.
  • 401K matching for retirement savings.
  • Opportunities for professional growth and team development.
Full Job Description
As Head of Risk & Insurance, you will lead Via's insurance program, shaping its strategy, structure, and operations, as well as continuing to expand it as we take on new business lines. Reporting to the COO, you'll be close to the integral parts of the business where risk shows up first.

What You'll Do:
  • Own Via's insurance program end-to-end: assess our risk profile, identify the coverage we need, and put risk programs in place across the markets we operate in
  • Partner with senior leadership on risk strategy, including coverage decisions, alternative risk transfer (captives, self-insured retentions), and how risk and insurance figure into Via's broader operational and financial planning
  • Manage brokerage and carrier relationships: run renewals, evaluate quotes, negotiate terms, and select partners who can grow with us globally
  • Build the systems and team to manage claims and litigation efficiently: define how incidents are reported; how reserves are set; and how we run a highly effective claims management process
  • Develop a risk management strategy that goes beyond insurance: partner with Legal, Finance, and other internal teams to identify and reduce loss exposure
  • Build the internal infrastructure: put policies, processes, dashboards, and reporting in place so the rest of the company has clear visibility into our risks
  • Stand up the analytics that tell us whether the program is working: monitor loss ratios, claim frequency and severity, cost per mile, and retention thresholds and use them to inform every renewal
  • Lead, grow and develop Via's risk team as the program scales

Who You Are:
  • You have built and run an insurance program before - ideally one with significant operational exposure, and ideally at a company operating across multiple jurisdictions. You know what excellent looks like because you've built it.
  • You have at least 10+ years of experience in risk management, insurance, or a closely adjacent function
  • At the same time, you're excited to build. You thrive in ambiguity and are excited to help scale a function at a rapidly growing company
  • You think commercially. Insurance is both a cost to be optimized and a risk management tool to be wielded. You understand both sides and can make trade-offs that hold up to scrutiny
  • You are analytical and data-driven. You leverage claims, litigation, and operational insights to identify trends, evaluate risk, and drive decisions that improve outcomes and reduce costs
  • You are operationally minded. You know how to translate strategy into process, headcount, and tooling and how to do it in a way that scales
  • You are hands-on and low ego - no task is too small if it helps contributes to Via's success

Compensation and Benefits:
  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
  • Salary Range: $200,000 - $300,000 / year
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Ready to join the ride?

About Via

Via Transportation, Inc. is a global public transport, logistics, and TransitTech company headquartered in New York City. Via licenses its technology to cities, transportation authorities, school districts, universities, and private organizations to help build their own technology-driven transportation networks. It operates in partnership with over 400 local governments across more than 20 countries globally, including the United States, United Kingdom, Canada, Israel, Germany, France, Australia, New Zealand, Singapore, Japan, Brazil, Indonesia, Finland, Spain, Italy, Switzerland, and the United Arab Emirates. In October 2020, Via acquired the logistics company Fleetonomy to accelerate its entry into the last-mile deliveries industry. In March 2021, Via purchased the transportation planning platform Remix for $100M to create the first end-to-end TransitTech platform for cities and transit agencies.
Learn more about Via
Industry
Founded
2016

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