Role Overview

We are seeking a commercially-minded and visionary Head of Product to shape Noonlight's long-term product strategy and innovation agenda as we enter our next phase of growth. This leader will identify emerging market opportunities, deeply understand customer and partner needs, and translate industry trends into differentiated platform capabilities and experiences. This is a unique opportunity to help define the future of connected safety at the intersection of AI, monitoring, smart devices, and emergency response infrastructure.

The ideal candidate brings strong product instincts, strategic judgment, and experience operating in API-first and technology platform businesses. They are equally comfortable engaging with strategic customers and partners, influencing executive stakeholders, and guiding product and engineering teams toward a shared vision.

This role is ideal for a product leader who thrives in ambiguity, sees around corners, and can connect customer problems, market dynamics, and technical possibilities into a compelling product direction.

Key Responsibilities

Strategic Product Leadership & Vision

• Define and maintain a compelling product vision and roadmap that balances long-term ambition with near-term impact.
• Ground product direction in deep customer and market understanding, and ensure all priorities are aligned with strategic business outcomes.
• Identify emerging technologies, market shifts, and ecosystem opportunities that position Noonlight as the leading platform for connected safety and emergency response.

Cross-functional Leadership and Alignment

• Partner closely with cross-functional leaders across Engineering, Operations, Sales, Marketing, and Customer Success to align product strategy with customer needs, business priorities, and growth opportunities.
• Drive organizational clarity around product direction, prioritization, and investment decisions while ensuring teams remain focused on delivering differentiated value for customers and partners.

Team Leadership & Culture

• Build and lead a high-performing product organization with a strong culture of ownership, feedback, and continuous learning.
• Develop talent through clear expectations, thoughtful coaching, and leadership development.
• Foster a culture of curiosity, accountability, customer empathy, and continuous innovation.

Market & Customer Insight

• Develop a deep understanding of customer needs, market shifts, and emerging industry trends.
• Use both quantitative and qualitative insights to identify new opportunities, inform prioritization, and shape long-term product direction.
• Ensure all product initiatives are aligned with delivering real, measurable value for users and partners.
• Track emerging technologies - including AI-driven automation and intelligence - to identify opportunities for differentiated customer value.

Scaling for Growth

• Scale Noonlight's product organization and operating model to support continued growth, increasing product complexity, and expanding market opportunities.
• Foster a resilient, adaptable culture that can evolve with the business, without losing clarity or momentum.

Technical & Platform Fluency

• Strong technical fluency and experience operating in B2B SaaS, platform, or API-first environments.
• Ability to collaborate effectively with engineering teams and understand technical tradeoffs in support of product and business goals.

Qualifications

• 10+ years of product leadership experience, ideally in B2B or platform/API-first companies.
• Proven success shaping product strategy, influencing cross-functional stakeholders, and leading high-performing teams in growth-stage or scaling technology companies.
• Executive-level communication skills with the ability to influence across technical and non-technical audiences.
• Deep product intuition, paired with analytical rigor and sound judgment.
• Strong alignment to customer outcomes, business impact, and team development.
• Experience building platform products and partner ecosystems.
• Strong understanding of connected devices, monitoring, safety, security, or adjacent IoT markets.
• Ability to identify and evaluate emerging technology and industry shifts.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically-in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.