JOB SUMMARY
The Head of Ocean Freight implements and coordinates an effective ocean freight sales strategy for NNR USA offices to increase tonnage, revenue, and profitability for both import and export business between NNR USA and the NNR Worldwide Organization of offices and partners. This position is responsible for driving ocean operations optimization, enhancing service quality and operational efficiency across the USA network, and promoting global procurement initiatives through strategic carrier management, capacity planning, and supplier partnerships. All responsibilities shall be performed with a strong commitment to compliance, corporate governance, and NNR's business standards.
Duties & Functions
A.) Generate and expand new sales, maintain and endeavor to expand business with existing customers between the NNR USA offices and the NNR Worldwide Organization of offices, partners and agents.
Analyze potential NNR USA accounts.
In cooperation with the NNR/USA Global Accounts Development dept personal sales specifically to targeted Major/Global Accounts in the USA.
In conjunction with the NNR/USA Branch Managers to make in-person sales with the NNR/USA individual account executives and sales managers for purposes of training and obtaining new business. Mentor and coach account executives in regards to improving their productivity and understanding of the ocean freight sales process.
Cooperation with the Branch Managers to assist in the development of our Ocean operation staff / managers skills and knowledge.
B.) Develop, manage and maintain an effective ocean strategy to sell LCL, FCL and Consolidations for the USA and all ocean freight products and services.
C.) Develop and negotiate FCL and LCL contract rates with key steamship lines for NNR USA.
Ensure rate filing accuracy under FMC regulation and Cargosphere system to comply with NNR group ocean service.
D.) Assist in developing and maintaining more effective communications between the USA and the NNR Worldwide Organization with focusing on key lanes segments as identified by NNR Corporate (including: China, Germany, UK and Japan).
E.) As Head of Ocean Freight department, work for corporate level operation efficiency of NNRUSA and improve ocean service level. Support branch-level recruitment, development and retention of ocean freight personnel
F.) Other duties as may be assigned by management.
Competencies:
• CONTRIBUTES TO TEAM SUCCESS - Actively participates as a member of a team to move the team toward the completion of goals.
• INITIATES ACTION - Demonstrates ability to take prompt action to accomplish objectives; takes action to achieve goals beyond what is required; being proactive.
• QUALITY ORIENTATION - Demonstrates ability to accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• SAFETY AWARENESS - Demonstrates ability to identify and correct conditions that affect employee safety, upholding safety standards.
• WORK STANDARDS - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing.
QUALIFICATION STANDARDS
Education & Experience:
• Bachelor's degree in Business, Logistics, Supply Chain or a related field.
• 10 plus years of leadership experience in ocean freight forwarding including NVOCC, carrier management, procurement, pricing, trade-lane and tender management, with substantial exposure to FCL and LCL pricing.
• Proven success managing large, complex global accounts, driving revenue growth, product development and operational improvements.
• Senior management level expertise in training, managing others and developing teams.
• Excellent communication, negotiation, project management and interpersonal skills.
• Advanced proficiency with Microsoft applications, CRM platforms and data analytics tools with ability to develop pricing strategies, assess profitability, negotiate with drayage providers, overseas partners and support large customer bids.
Physical requirements:
• Flexible and long hours sometimes required.
• Light/Medium work - Exerting up to 25 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull, or otherwise move objects.
• Regular use of hands and fingers, with frequent standing, walking, reaching, talking and hearing. Requires close vision and ability to adjust focus.
• Overnight travel may be required, including foreign travel.
• Employee must have a valid driver's license.
