The Head of IT Strategy & Management Services owns and drives the Diagnostics IT strategy, governance and transformation as part of Diagnostics verticalization, steering portfolio prioritization, operating model design and enterprise-level decision making.
This role provides strategic leadership, governance, and operational excellence across IT functions, enabling innovation, security, and scalability to support the company’s long-term growth.
You will build and lead a global team of professionals, align with both IT and business stakeholders, and ensure continuous improvement
This role requires a visionary leader who can translate complex requirements into clear actions, foster cross-functional alignment, and ensure compliance with international regulations while managing budget and resource planning.
Position Overview:
The Head of IT Strategy & Management Services owns and drives the Diagnostics IT strategy, governance and transformation as part of Diagnostics verticalization, steering portfolio prioritization, operating model design and enterprise-level decision making.
This role provides strategic leadership, governance, and operational excellence across IT functions, enabling innovation, security, and scalability to support the company’s long-term growth.
You will build and lead a global team of professionals, align with both IT and business stakeholders, and ensure continuous improvement
This role requires a visionary leader who can translate complex requirements into clear actions, foster cross-functional alignment, and ensure compliance with international regulations while managing budget and resource planning.
IT Strategy & Governance
- Define and own DX IT strategy, governance and portfolio prioritization framework, ensuring alignment of all IT initiatives with business priorities and enterprise IT strategy.
- Steers enterprise-level prioritization and trade-offs across DX IT domains, balancing business demand, capacity constraints and transformation objectives.
- Develop long-term roadmaps, ensuring scalability and future-readiness.
- Ensures end-to-end alignment and control of DX IT to achieve business outcomes and transformation objectives.
- Own and govern DX IT decision frameworks, including prioritization, investment steering and enterprise governance across DX IT functions.
- Plan and host strategic IT meetings such as Digi-IT Board with the DX MT
Innovation & Digital Transformation
- Drive transformation of the DX IT operating model as part of Diagnostics verticalization, including governance design, portfolio steering and execution oversight of large-scale transformation programs
- Identify emerging technologies and assess their relevance to the business.
- Foster a culture of innovation and agility within the IT function.
Management & Operation
- Lead and orchestrate DX IT management functions (PMO, governance, communication, quality) to steer global IT performance, transformation execution and organizational alignment.
- Define and own DX IT performance management framework, including KPIs, transparency and executive reporting to steer global IT performance and transformation progress.
- Ensures end-to-end alignment and control of DX IT to achieve business outcomes and transformation objectives.
- Drive IT internal programs such as: Structured Workforce planning, Agile programs, HPS or Risk Management.
Stakeholder Engagement & Business Partnership
- Advise and influence executive leadership (DX MT, CIO) on IT strategy, portfolio priorities and transformation decisions.
- Build strong vendor and partner relationships to maximize value and innovation.
- Represent the organization in internal and external forums if needed.
Team & Talent Development
- Define role profiles, qualifications, and development paths for your team members.
- Promote continuous learning and lead awareness and training initiatives across the organization.
- Provide coaching, mentoring, and performance management for direct reports and extended team.
- Budget & Resource Management
- Define and steer budget and resource allocation frameworks for DX IT, enabling prioritization of investments aligned with business strategy and transformation goals.
- Ensure effective use of resources and adherence to approved budgets and spending plans.
Education and Experience
- 10-15+ years of progressive (IT) leadership experience, with at least 5 years in a strategic, senior management, or head of IT/technology role.
Proven track record in:
- Defining and executing IT/digital strategies.
- Leading IT service management (ITSM) and operational excellence.
- Driving transformation initiatives (e.g., cloud, digital platforms, automation).
- Experience managing budgets, vendors, and multi-disciplinary teams.
- Strong background in governance, risk, compliance, and cybersecurity oversight.
- Strategic Thinking: Ability to translate business goals into technology roadmaps.
- Leadership & People Development: Skilled in mentoring and building high-performing teams.
- Business Acumen: Deep understanding of how IT enables business outcomes.
- Service Management: Expertise in ITIL or other service management frameworks.
- Innovation & Transformation: Awareness of emerging technologies and their business applications.
- Change Management: Ability to lead cultural and organizational change.
- Communication: Clear, persuasive communicator with both technical and non-technical stakeholders.
- Skilled in stakeholder management, budget planning, team building, and risk management.
- Experience and track record in successfully building and enabling global organizations/ teams; international leadership experience required
- Track record in defining and executing strategic measures, ability to build trustful relationships and reliable networks
- Excellent interpersonal and communication skills
- Aptitude in decision-making and problem-solving
- Familiarity with MedTech industry
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (mandatory).
- Master’s degree (MBA, MSc in IT Management, or similar) preferred for the strategy/business alignment aspect.
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The base pay range for this position is:
$244,000 - $335,500
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
