Head of GTM Architecture

Clay Labs

$150K — $200K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in business strategy, operations, and analysis, with 5 years in revenue operations at a hypergrowth SaaS company.
  • 5+ years of people management experience in fast-paced environments, with a history of hiring and developing talent.
  • Demonstrated success in implementing innovative GTM strategies with measurable outcomes.
  • Expertise in quantitative modeling, particularly in SaaS GTM finance and performance measurement.
  • Strong executive presence with the ability to communicate clearly and challenge assumptions effectively.
  • Informed knowledge of AI applications in workflows and team processes.
  • Enthusiastic about engaging with customers and the community to advocate for Clay’s practices.

Responsibilities

  • Architect the end-to-end GTM operating rhythm, ensuring cohesion across sales, CX, and marketing.
  • Design and implement new sales processes while developing playbooks and field assets.
  • Establish clear rules of engagement, including territory assignments and deal splitting.
  • Lead change management for GTM initiatives, overseeing communication and adoption.
  • Collaborate with GTM Finance on planning and incentive operationalization.
  • Partner with GTM Engineering and Ops to enhance product applications and gather feedback.
  • Build and nurture a high-performing team aligned with Clay's culture.

Benefits

  • Opportunity to lead and innovate in a strategic role within a hypergrowth company.
  • Collaborative environment with key leaders in sales, marketing, and customer experience.
  • Engagement with customers as a practitioner-evangelist to drive product impact.
  • Focus on team development and personal career growth in a supportive culture.
  • Involvement in cutting-edge discussions around AI and its application in business processes.
Full Job Description
GTM Architecture @ Clay

We're excited for our Head of GTM Architecture to design and build our revenue engine so that sales, marketing, and CX are rowing in the same direction with clear accountability and real leverage. Internally you'll be at the center of designing how we plan, inspect, incentivize, and course-correct. You'll partner closely with our GTM leaders. Externally, you'll immerse yourself with our customers as a practitioner-evangelist of Clay and the future of GTM.

What You'll Do
  • Architect the GTM operating rhythm end-to-end: sit in every forecast call, design inspection and accountability cadences, and close inefficiencies across sales, CX, and marketing. Partner closely with our GTM leadership.
  • Design GTM process and methodology: design and implement sales process changes, develop playbooks, and create field assets
  • Define rules of engagement: establish clear swim lanes, design territory assignments, manage deal splits, and refine routing and handoffs
  • Lead implementation and change management for GTM initiatives, ensuring proper sequencing, communication, and measurement of field adoption
  • Partner with GTM Finance on planning and incentives: operationalize comp rollout, provide operational assumptions for capacity models, and collaborate on high-leverage questions like segment prioritization, connect the dots across the GTM
  • Partner with GTM Engineering and GTM Ops: to push Clay's product into new use cases, propose extensions, and contribute to our practitioner-led product feedback loop
  • Build a high-performing and supportive team, the clay way


What You'll Bring
  • 10+ years of experience in business strategy, operations, and analysis with at least 5 years in revenue operations & strategy at a hypergrowth SaaS company
  • 5+ years of people management experience in hypergrowth enrvironments: Proven track record of hiring and developing high-performing teams: you've enabled and supported impressive careers
  • You've implemented novel GTM strategies with measurable business impact: reinvented the playbook before from first principles and are excited to do it again
  • Exceptional quantitative modeling skills with expertise in SaaS GTM finance and measurement
  • Executive (but still grounded) presence: you communicate clearly, challenge assumptions in the room, and are comfortable saying "I don't know yet!"
  • An informed perspective on AI and real examples of how you've put it to work in your workflows or team processes
  • You're excited to spend time speaking with our customers and community to bring Clay's best practices to market

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