About the RoleAs our Head of Field Engineering, you'll build and lead the team responsible for the technical side of Runlayer's customer motion. You'll own Forward Deployed Engineering end-to-end, taking the function from three engineers today to ten by year-end and into a multi-region organization in the year that follows.
- Impact: You will define how Runlayer's customers move from initial interest to enterprise-wide deployment, owning the team that converts pilots into production at the world's most demanding companies.
- Excellence: You'll partner directly with the CEO, CPO, and VP of Go-to-Market to build the technical playbook that takes a customer from first touch to thousands of seats deployed.
- Ownership: You'll recruit, hire, ramp, and lead the team; build the onboarding program; codify operational standards; and establish the technical best practices that scale with the business.
What You'll Do- Build and lead the Forward Deployed Engineering team. Recruit, hire, and onboard the next seven Forward Deployed Engineers, with continued hiring through the following year.
- Establish the onboarding program. Define how new Forward Deployed Engineers ramp on the product, demo motion, pilot execution, and customer engagement standards.
- Bring operational rigor to the existing team. Codify how the team moves a customer from initial interest to a thousand-plus seat deployment, with consistent quality and predictable outcomes.
- Define the technical playbook for enterprise deployments. Develop the practices that govern how Runlayer is integrated, configured, and scaled inside large enterprise environments.
- Partner across the leadership team. Work closely with Go-to-Market, Product, and Engineering leadership on team design, compensation structure, territory model, and customer health.
- Scale the function programmatically. In year two, hire regional leaders, operate through them, and stand up a repeatable execution layer underneath.
What We're Looking For- Senior operating experience. Ten or more years of relevant professional experience, including significant time in senior individual contributor and leadership roles within technical, customer-facing organizations.
- Strong technical foundation. A degree in Computer Science or a closely related technical field from a strong undergraduate program.
- Practitioner background. Direct experience as a Forward Deployed Engineer, Solutions Engineer, or in a comparable technical customer-facing capacity. You've done the work yourself before leading others doing it.
- Early-stage operating experience. Time spent at an early-stage startup, where you've built a function or team from the ground up.
- Experience at a category leader. Time at an established, top-tier technology company (such as Databricks, Snowflake, Palantir, Salesforce, or similar) where you've seen world-class execution at scale.
- Proven people leadership. Track record of hiring, managing, and developing high-performing teams of technical individual contributors.
- Independent execution. History of operating successfully in ambiguous, fast-moving environments and delivering against defined outcomes.
Bonus Points- Experience at a company that reached a meaningful liquidity event, such as an IPO or strategic acquisition.
- Background in revenue operations or sales operations.
- Prior experience as a software engineer.
- Experience managing managers, or a demonstrated trajectory toward that scope.
What We OfferWe provide a competitive package designed to attract and retain top talent who can work effectively with enterprise customers.
- Competitive salary and equity - compensation that reflects your expertise and customer-facing responsibilities.
- Paid time off - 4 weeks paid vacation, paid sick leave, and paid parental leave.
- Professional development - budget for conferences, courses, and certifications in AI, enterprise software, and customer success.
- Top-tier equipment - your choice of laptop and accessories to create your ideal work environment.
- Health benefits - comprehensive health, dental, and vision coverage.
- Customer interaction opportunities - work directly with innovative companies and see the immediate impact of your work.
Not quite the right fit? Reach out to with details about your experience and interests.
