Strong technical background in robotics, automation, or complex electromechanical systems
10+ years of experience in hands-on deployment of complex systems
Proven ownership of operational performance across multiple production sites
Experience leading technical teams and managing enterprise customers
Resourceful, execution-oriented leader comfortable with early-stage technology and startup ambiguity
Responsibilities
Own end-to-end customer deployments from lab-ready systems to successful production deployments
Drive deployment execution by building and managing plans, timelines, resources, and risks
Lead onsite integration and troubleshooting, coordinating hardware, software, and customer systems
Deliver operational reliability by driving robot performance and operational readiness
Serve as the primary technical interface with customers, managing expectations and ensuring smooth handover
Own ongoing operational performance across all deployed sites to meet uptime and reliability targets
Build a scalable deployment function with repeatable processes and support infrastructure
Benefits
Opportunity to lead innovative robotic deployments
Hands-on leadership role in a cutting-edge technology environment
Chance to shape processes and teams for large-scale operations
Engagement with enterprise customers and technical teams
Dynamic startup culture with opportunities for growth and impact
Full Job Description
About the Role
AsHead of Deployment & Field Operations at Maven Robotics, you will lead the successful deployment, integration, and ongoing performance of Maven's robotic systems at customer sites. This is a highly technical, hands-on leadership role responsible for taking robotic systems from lab-ready to fully operational production environments. You will own the entire deployment lifecycle, lead field operations, and build the processes and teams needed to scale deployments across multiple customer sites.
What You'll Do
Own end-to-end customer deployments from lab-ready systems to successful production deployments, including site readiness, installation, commissioning, validation, and go-live
Drive deployment execution: Build and manage deployment plans, timelines, resources, dependencies, and risks
Lead onsite integration and troubleshooting: Coordinate hardware, software, controls, and customer systems integration; diagnose issues and drive rapid resolution with engineering teams.
Deliver operational reliability: Own post-deployment stabilization, driving robot performance, uptime, throughput, and operational readiness to meet customer success criteria
Serve as the primary technical interface with customers: Coordinate with customer engineering and operations teams, manage expectations, and ensure smooth handover to ongoing operations
Own ongoing operational performance across all deployed sites: Ensure targets for uptime, throughput, reliability, and customer SLAs are consistently met
Build a scalable deployment function: Establish repeatable deployment processes, tools, documentation, training, and support infrastructure to enable expansion from initial sites to large-scale fleet deployments
What We're Looking For
Strong technical background in robotics, automation, or complex electromechanical systems
10+ years of experience, including hands-on deployment of complex systems
Proven ownership of operational performance across multiple production sites
Experience leading technical teams and managing enterprise customers
Hands-on, resourceful, execution-oriented leader comfortable with early-stage technology and startup ambiguity
