5-7 years experience in business operations, particularly in high-growth environments
Strong analytical skills with a focus on data-driven decision-making
Experience in leading cross-functional teams as a player-coach
Proficiency in creating lean systems and utilizing automation and AI
Demonstrated ability to scale processes and infrastructure rapidly
Responsibilities
Build robust infrastructure to support scaling efforts using AI and automation
Lead strategic initiatives to identify and address growth opportunities
Optimize supply and demand through effective workforce management
Drive company-wide planning, including annual and quarterly reviews
Facilitate internal communications and Board preparations
Benefits
Collaborative work environment centered on innovation in AI
Opportunity to build and lead a team in a rapidly evolving sector
Engagement in high-impact projects that shape the future of the company
Exposure to cutting-edge applications of AI in business operations
Work with a company that values a strong culture of excellence and learning
Full Job Description
The Role
We're hiring a seasoned Operator to lead and grow our lean Business Operations and Analytics team from first principles.
The core mandate: build the systems, infrastructure and enabling process to stay one step ahead of scale while taking on the special projects to support step-wise changes in our growth.
Ode is a true operations business: creating value by optimizing supply and demand. You'd own this critical intersection that's the core of our business while writing the playbook for scaling in an AI native way.
What you'll do:
Build the infrastructure to scale: Build the systems, data, and processes that keep us ahead of growth. Approach internal operations like a product, using AI and automation to create better ways of working as we scale.
Lead critical strategic initiatives: Take on the cross-functional problems and opportunities that matter most to our next stage of growth-from new market expansion to new bets across the business.
Optimize supply and demand: Connect our commercial pipeline to our workforce through forecasting, capacity planning, and staffing-ensuring we have the right talent deployed against the right work while optimizing utilization and economics.
Drive company planning and performance: Own the rhythms that help us run the company-from annual and quarterly planning to internal communications, business reviews, and Board preparation.
What you bring:
You've scaled a high-growth business: You've helped build the systems and infrastructure behind a company through a period of rapid growth.
You bring exceptional analytical and technical rigor: You're highly quantitative, understand how data and systems work under the hood, and can build rigorous models from messy inputs.
You're a player-coach: You can build and lead an exceptional team while staying deeply in the work.
You build lean by design: You default to better systems, automation, and AI before adding people or process.
You want to win: You have a high bar, move with urgency, and are deeply motivated to build something exceptional.
