Location: Remote (United States or Canada)
Type: US - Full time; Canada - Independent Contractor
The opportunityHuman Agency is hiring a Head of Business Development to lead commercial strategy, pipeline, and growth for our AI solutions. This senior, hands-on role will own go-to-market planning, direct sales of services and product offerings, commercial deal design, and the development of a repeatable business development function. The role combines heavy early execution with the responsibility to build systems that scale sales and improve efficiency over time.
What you will own- Lead GTM and pipeline strategy for AI solutions: target segments, messaging, channels, and repeatable sales plays.
- Own direct sales of services and productized solutions: source leads, qualify opportunities, close deals, and ensure clean handoffs to delivery.
- Design commercial and billing models: craft pricing, commission structures, contracts, and terms that align incentives across Human Agency and portfolio engagements.
- Build BD systems and operations: CRM hygiene, funnel definitions, forecasting, playbooks, compensation plans, dashboards, and SLAs.
- Recruit and develop BD talent: hire sellers and account leads, define ramp plans and performance metrics, and create training and career paths.
- Partner with product, design, and delivery teams: translate customer insights into product improvements and ensure commercial motions map to product-market fit.
- Run experiments and commercial diligence: test GTM approaches, validate revenue models for studio investments, and iterate quickly based on market feedback.
- Be accountable for revenue outcomes: set targets, manage forecasts, and report performance to senior leadership.
First-year signature deliverables- Documented go-to-market plan for core AI offerings.
- Standardized commercial model and term framework for studio engagements and services contracts.
- Predictable pipeline and a functioning BD operating cadence (forecasting, reporting, conversion metrics).
- Initial BD hires and a documented hiring and compensation plan.
- First commercial wins: service contracts and at least one monetized studio engagement.
- A dashboard tying BD activity to revenue and unit economics.
Success metrics- Pipeline coverage and month-over-month pipeline growth.
- New services revenue and ARR attributable to BD activities.
- Funnel conversion rates (lead 126 qualified 126 opportunity 126 closed).
- Gross margin and unit economics on studio engagements.
- Time-to-first-revenue for studio investments.
- Speed and quality of hiring and ramp for BD staff.
QualificationsRequired- 8+ years in enterprise B2B sales or business development leadership, with experience selling services and complex solutions.
- Proven record of building pipeline and closing deals across multi-stakeholder buying processes.
- Experience designing commercial models, commission schemes, and billing structures.
- Demonstrated ability to build BD systems: CRM, playbooks, compensation, and dashboards.
- Strong negotiation skills and experience structuring creative commercial arrangements.
- Ability to partner with product and delivery teams to align GTM to product-market fit.
Preferred- Experience selling into complex buyer ecosystems (enterprise, multi-site operators, or similar).
- Experience in a venture studio, incubator, or professional services model that blends services and equity.
- Prior experience hiring and scaling early-stage sales teams.
Mindset and traits- Tactical closer who can design scalable strategy.
- Comfortable with heavy early execution and rapid iteration, while building systems to reduce long-term grind.
- High tolerance for ambiguity and a bias for action.
- Strong judgment, humility, and collaborative leadership.
- Commercially rigorous and data-driven.
Reporting & teamReports to: Partners; direct partnership with the Founder and Managing Director of AI Solutions.
Compensation & logistics- Senior leader compensation with base salary, performance bonuses, commission, and equity participation.
- Remote-friendly (U.S. / Canada). Occasional travel for client meetings, portfolio company engagements, and offsites.
Why joinLead the commercial engine for Human Agency's AI practice. You will build systems and a team, own revenue outcomes, and directly influence product and investment decisions that scale real business impact.
