Bachelor's degree with 6+ years of related experience, or Master's with 4+ years, or 10 years of directly related experience.
Experience managing mixed teams of direct labor, subcontractors, and suppliers.
Strong capability in management and contract discussions.
Proficient in using standard processes and tools for project management.
Ability to escalate program issues to senior management effectively.
Excellent oral and written communication skills.
Self-motivated with a professional demeanor and accountability.
Responsibilities
Serve as the primary customer interface for technical and business matters.
Identify customer ICT projects as the initial point of contact.
Coordinate with the SCM contracting team to meet customer requirements.
Provide budget and schedule management support to government customers.
Lead logistics for customer engagements, including meetings and tracking action items.
Escalate issues and risks that may impact project schedules.
Track and report task completion to SCM Government Program Management.
Benefits
Support for business development and program staff management.
Opportunities for professional growth and development.
Engagement with high-level government customers.
Involvement in diverse and impactful projects.
Full Job Description
Job Description
The Hardware Security Manager is responsible for overseeing all aspects of the Department of State Diplomatic Technology Supply Chain Management (SCM) team. The manager will be responsible for supervising a team of SAIC and subcontractor resources. The lead shall be responsible for resource management and project management expertise to drive SCM projects. The lead shall be responsible for managing SCM program costs and schedules and ensuring contract compliance. The manager shall be capable of integrating the planning and leading of engineering activities to include the testing, implementation, and maintenance of IT solutions. The lead shall be able to communicate and coordinate all SCM related work to the Government customer and SAIC Senior Management. The manager shall be capable of evaluating performance results, performing risk assessments, and recommending changes impacting the SCM team.
Description of Duties:
Perform as the primary customer interface for technical and business matters, information sharing, and basic problem resolution
Serve as initial point of contact for engagement with customers to identify their Information Communication Technology projects
Coordinates with SCM contracting team to ensure customer requirements are met
Provide budget and schedule management support, expertise, and guidance to Government customer and contractor supervisors
Takes lead with all logistics surrounding customer engagements including coordinating, leading and documenting meetings; additionally track after action items
Escalate issues, risks, and concerns if any task may not meet agreed upon schedule
Track and report on task completion to SCM Government Program Management
Manage risk, customer relationships, and program staffing.
Ensure compliance with quality standards and escalate challenges to leadership.
Support business development and program staff management.
Qualifications
Required Education & Experience:
Bachelors and 6 years or more of related experience; masters and 4 years; or 10 years of directly related experience. Compensation will be commensurate with education and experience.
Experience managing mixed team including direct labor, subcontractors and suppliers.
Ability to conduct management and contract discussions.
Use standard, well-defined processes, procedures, techniques, or tools.
Ability to escalate program issues to senior management for assistance.
Provide input to corporate activities including performance reviews, compensation-related actions, and staffing and hiring recommendations. Raise personnel issues to appropriate internal support elements.
Ability to act independently while routinely being reviewed for soundness of judgment and overall quality and content.
Excellent oral and written communication skills.
Self-motivation, professional demeanor and accountability.
Required Clearance:
US Citizenship.
Active top secret clearance with the ability to obtain TS/SCI.
Desired Experience/Skills/Attributes:
ITIL Foundations Certification
PMP Certification
Risk Management
Earned Value Management
About SAIC
Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.