Job Summary
We are seeking a Senior Manual Functional Tester with experience in Property and Casualty (P&C) and Life Insurance domains. The role focuses on manual and functional testing across P&C and Life insurance billing and payments applications within an Agile delivery environment. It also involves integration validation, API-level testing exposure, and support for executing Python-based automation where applicable.
Key Responsibilities
• Lead and guide teams in analyzing requirements, user stories, acceptance criteria, and test basis to define effective functional test coverage.
• Design, prepare, execute, and maintain test strategy inputs, test plans, test scenarios, test cases, execution plans, and supporting test data for billing and payments workflows.
• Validate billing and payments application touchpoints across P&C and Life insurance flows to ensure accuracy, business rule alignment, and configuration behavior.
• Perform integration testing across Billing and Payments platforms, CRM and digital platforms, third-party vendor billing systems, and Life insurance platforms.
• Apply insurance billing knowledge to validate billing system nuances, payment processing behavior, data flows, and end-to-end scenarios.
• Use basic SQL, Postman API testing, and API-level validation techniques where applicable to support integration and data checks.
• Execute or extend existing automation suites and Python-based automation scripts where applicable, without creating new automation frameworks.
• Use Rally or other Agile management tools and participate in Agile and SAFe ceremonies, including sprint planning, backlog refinement, daily stand-ups, reviews, and retrospectives.
• Identify, log, triage, and track defects to closure with clear evidence, observations, severity, priority, and retest status.
• Collaborate with business stakeholders, product owners, architects, vendor teams, CRM teams, digital teams, development teams, and QA peers to clarify scope, dependencies, risks, and readiness.
• Prepare periodic QA reports, test progress updates, defect insights, risk assessments, metrics, and escalation inputs for stakeholders.
• Support onsite collaboration from Bloomington when required.
Required Qualifications
• Strong hands-on experience as a Manual Functional Tester within the P&C and Life Insurance domains.
• Functional understanding of Billing and Payments ecosystems, including Majesco Billing, other P&C and Life billing systems, insurance billing, and payment processing applications.
• Experience with integration testing across Billing and Payments platforms, CRM and digital platforms, third-party vendor billing systems, and Life insurance platforms.
• Ability to review deliverables, mentor team members, and drive quality improvements across assigned scope.
• Working knowledge of basic SQL queries and Postman API testing.
• Understanding of Agile and SAFe practices and experience using Rally or other Agile management tools.
• Ability to execute or extend existing automation suites and Python-based automation scripts where applicable.
• Excellent written and verbal communication skills.
• Strong stakeholder engagement skills and the ability to interact professionally with business stakeholders, product owners, architects, vendor teams, CRM teams, and digital teams.
• Structured problem-solving mindset with attention to detail, ownership of assigned outcomes, collaboration, conflict resolution, risk communication, and escalation management.
Preferred Qualifications
• Understanding of automation frameworks and experience executing or extending existing automation suites.
• Working knowledge of Python and PyCharm to understand and execute Python-based automation scripts.
• Exposure to Excel, API-level testing, and integration validation techniques.
• Collaborative leadership style with the ability to mentor team members and influence delivery quality across distributed teams.
