OpenAI

GTM Strategy & Operations, Policy

OpenAI$150K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in GTM strategy, business operations, product strategy, or security strategy within tech environments.
  • Strong knowledge of enterprise and application security, including data retention and secure development practices.
  • Experience in translating customer feedback into actionable product roadmap input and operational priorities.
  • Familiarity with technical products and ability to engage technical and business stakeholders.
  • Highly analytical with the capability to derive priorities from qualitative feedback.
  • Proven track record of leading cross-functional initiatives involving Product, Security, and Sales.
  • Ability to navigate between strategic planning and hands-on execution in dynamic environments.

Responsibilities

  • Define the structure of the Safety & Security program within GTM, focusing on ownership and operational models.
  • Develop data retention policies pertinent to various products and customer use cases with cross-department collaboration.
  • Create and execute go-to-market strategies for cybersecurity, including identifying target customers and use cases.
  • Establish mechanisms for gathering recurring security needs from customers to inform product and policy decisions.
  • Monitor customer demand and market trends to adjust GTM strategy effectively.

Benefits

  • Hybrid work model (3 days in-office, 2 days remote).
  • Relocation assistance for new hires.
Full Job Description
About the Role

We're looking for a senior individual contributor to lead GTM Strategy & Operations for Security & Safety, in close partnership with the Policy team. This role will help translate policy, security, and safety considerations into clear GTM strategies, operating models, launch plans, and scalable execution mechanisms.

You'll work across Product, Policy, Safety, Security, Legal, Data, Sales, Customer Success, Marketing, and Revenue Operations to understand customer and field needs, shape business recommendations, and support the successful adoption of security- and safety-critical products and capabilities.

This role is ideal for someone who combines strong strategic and operational judgment with the ability to work effectively on complex policy-adjacent topics. You'll help ensure that GTM plans reflect relevant policy requirements and that recurring customer and field insights inform future policy and product decisions.
In this role, you will:
  • Define the GTM operating model for the Security & Safety program, including ownership, decision forums, planning cadences, and escalation paths.
  • Partner with Policy, Product, Security, Safety, Legal, and Data to translate policy considerations into actionable GTM guidance and operating processes.
  • Develop go-to-market strategy for cybersecurity models, including target customers, use cases, commercialization approach, launch readiness, success metrics, and field enablement.
  • Build mechanisms to capture recurring customer and field needs related to security, safety, application security, and policy implementation.
  • Translate customer feedback and field requirements into recommendations for product roadmaps, policy development, enablement, and operational priorities.
  • Support the operationalization of data-retention policies and related customer or deployment requirements across GTM.
  • Track customer demand, implementation blockers, and market signals to refine GTM strategy and inform Policy and Product partners.
  • Establish operating rhythms that improve coordination across GTM and partner functions.
  • Prepare concise analyses, recommendations, and materials for senior stakeholders and executive decision-making.
  • Drive priority initiatives from strategy through implementation across multiple teams and workstreams.


About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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