GTM Operations Specialist

Lightning AI

$160K — $180K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of operations management experience, preferably in a tech or AI environment.
  • Proven track record of implementing cross-functional strategies that enhance organizational alignment and efficiency.
  • Strong analytical skills to support data-driven decision making for growth and performance.
  • Experience with enterprise sales methodologies like MEDDIC or Command of the Message.
  • Excellent communication and interpersonal skills for collaborating with diverse teams.

Responsibilities

  • Define and execute the company's strategic direction in partnership with the executive team.
  • Evaluate growth opportunities and set priorities to track key business metrics.
  • Lead cross-functional initiatives that enhance operational efficiency and business performance.
  • Align various departments such as Product, Sales, and Engineering around shared company goals.
  • Oversee strategic planning and execution to drive growth and scalability.

Benefits

  • Comprehensive health coverage including medical, dental, and vision for employees and dependents.
  • Meaningful equity options through RSUs, fostering a sense of ownership in the company.
  • 401(k) matching and pension contributions to support long-term financial security.
  • Unlimited PTO and flexible time off policies for better work-life balance.
  • A unique company-wide winter break for all employees to recharge each year.
  • Paid parental and family leave to assist through important life events.
  • Annual learning and development allowance for professional growth opportunities.
  • Wellness stipends to promote physical and mental well-being.
  • Paid sabbatical leave after four years of service to encourage long-term commitment.
  • Hybrid work model offering flexibility in workplace arrangements.
  • Complimentary meals provided at office hubs.
Full Job Description
GTM Operations Specialist

Team: GTM Operations

Location: [NYC] - Hybrid

Reports to: CRO
About the Role

We are looking for Director of Operations to help Lightning AI's go-to-market teams ramp faster, sell sharper, and operate with a shared playbook. This role will build the enablement systems, content, training, and field reinforcement that help Sales, SDRs, Solutions Engineering, Customer Success, and Partners tell the Lightning AI story clearly and win complex technical deals.
What You'll Do
  • This person will define the company's strategic direction and ensures the organization executes against it. They partner closely with the CEO and executive team to evaluate growth opportunities, set priorities, track key business metrics, lead cross-functional initiatives, improve operational efficiency, and support executive decision-making with data and analysis. Acting as a bridge across departments such as Product, Sales, Engineering, Finance, and Customer Success, they align teams around company goals, oversee strategic planning and execution, and drive initiatives that improve growth, scalability, and overall business performance.


Nice-to-Haves
  • Experience with AI, cloud infrastructure, developer tools, data platforms, MLOps, or enterprise SaaS.
  • Experience building enablement programs from scratch at a high-growth startup.
  • Familiarity with MEDDIC/MEDDPICC, Command of the Message, Force Management, or similar enterprise sales methodologies.
  • Experience supporting partner, channel, or solutions engineering enablement.


We are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.

The anticipated annual base salary range for this role is:

$160,000-$180,000 USD

Benefits and Perks

We offer a comprehensive and competitive benefits package designed to support our employees' health, well-being, and long-term success:
  • Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.
  • Meaningful Equity: RSUs that give employees a stake in the company's long-term success.
  • Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).
  • Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.
  • Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.
  • Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.
  • Professional Development: Annual learning and development allowance to support your professional growth.
  • Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.
  • Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.
  • Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.
  • In-Office Meals: Complimentary meals at our office hubs.

Benefits may vary by location, team, and role.

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