8-10+ years in strategic account management or transformation consulting with Fortune 500 companies
Proven track record of building C-suite relationships and leading technology adoption
Experience in owning renewals and achieving iARR and GRR targets
Strong strategic thinking skills with the ability to turn product capabilities into measurable outcomes
Demonstrated executive presence in high-stakes presentations and conflict situations
Ability to lead cross-functional teams without formal authority
Technical curiosity to deeply understand product capabilities and customer needs
Builder mentality to shape a new team's operating model from scratch
Background in management consulting or strategy advisory is a plus
Responsibilities
Own a focused portfolio of strategic accounts and become the expert on each
Lead go-to-market transformation by setting a multi-year vision with executive teams
Build and maintain trusted relationships with C-suite executives
Define success metrics and measure business impact through data and feedback
Coordinate cross-functional teams to manage complex programs and handle escalations
Partner with Sales to anticipate customer needs and drive growth through upselling
Represent customer interests to influence product roadmap
Benefits
Opportunity to work with Fortune 500 and leading AI companies
Be a founding member of a new strategic team
Engage in high-level strategic partnerships
Influence the direction of product development
Collaborate with diverse teams across the organization
Full Job Description
Growth Strategist, Key @ Clay
We9re building a new Key Accounts team within Clay9s Strategic GS segment. It9s a senior team dedicated to Clay9s largest and highest-potential customers.
You9ll be a strategic partner to a small number of the world9s most influential companies, including Fortune 500 enterprises and leading AI companies. You9ll help their revenue operations and marketing leaders change how they go to market with Clay. As a founding member, you9ll also help define how this segment engages, retains, and grows Clay9s most important relationships.
What You9ll Do
Own a focused portfolio. Be the senior owner of a handful of strategic accounts, and the person who knows each one best.
Lead GTM transformation. Set a multi-year vision with executive teams, define the jobs to be done, and drive adoption across business units, regions, and functions.
Build C-suite relationships. Be a trusted advisor to CROs, CMOs, and other executives, and keep Clay central to their GTM strategy.
Deliver value in P&L terms. Define success metrics with leadership, measure them through data, surveys, and interviews, and present the business impact in executive business reviews.
Quarterback the account team. Coordinate Sales, Solutions, Support, Product, and Engineering to run complex programs, handle escalations, and manage risk.
Own renewals, co-own growth. Partner with Sales to anticipate needs, deepen use cases, and expand into new teams through cross-sell and upsell.
Shape the product. Represent Clay9s most influential customers internally and directly influence the roadmap.
What You9ll Bring
Experience: 8-10+ years in strategic account management, customer success, or transformation consulting with Fortune 500 or similarly complex global organizations.
Transformation track record: You9ve built C-suite relationships and led large-scale technology adoption or change programs.
Commercial results: You9ve owned renewals and consistently hit iARR and GRR targets.
Strategic thinking: You set a vision, build frameworks, and turn product capabilities into measurable business outcomes.
Executive presence: You stay calm presenting to senior leaders, in high-stakes situations, and in conflict.
Cross-functional leadership: You lead without formal authority, both inside Clay and inside the customer9s organization.
Technical curiosity: You want to understand the product deeply enough to connect what9s possible with what the customer needs.
Builder mentality: You9re energized by shaping a new team9s operating model from the ground up.
Nice to have: A background in management consulting or strategy advisory.