Growth Strategist, Key @ ClayWe9re building a new Key Accounts team within Clay9s Strategic GS segment. It9s a senior team dedicated to Clay9s largest and highest-potential customers.
You9ll be a strategic partner to a small number of the world9s most influential companies, including Fortune 500 enterprises and leading AI companies. You9ll help their revenue operations and marketing leaders change how they go to market with Clay. As a founding member, you9ll also help define how this segment engages, retains, and grows Clay9s most important relationships.
What You9ll Do- Own a focused portfolio. Be the senior owner of a handful of strategic accounts, and the person who knows each one best.
- Lead GTM transformation. Set a multi-year vision with executive teams, define the jobs to be done, and drive adoption across business units, regions, and functions.
- Build C-suite relationships. Be a trusted advisor to CROs, CMOs, and other executives, and keep Clay central to their GTM strategy.
- Deliver value in P&L terms. Define success metrics with leadership, measure them through data, surveys, and interviews, and present the business impact in executive business reviews.
- Quarterback the account team. Coordinate Sales, Solutions, Support, Product, and Engineering to run complex programs, handle escalations, and manage risk.
- Own renewals, co-own growth. Partner with Sales to anticipate needs, deepen use cases, and expand into new teams through cross-sell and upsell.
- Shape the product. Represent Clay9s most influential customers internally and directly influence the roadmap.
What You9ll Bring- Experience: 8-10+ years in strategic account management, customer success, or transformation consulting with Fortune 500 or similarly complex global organizations.
- Transformation track record: You9ve built C-suite relationships and led large-scale technology adoption or change programs.
- Commercial results: You9ve owned renewals and consistently hit iARR and GRR targets.
- Strategic thinking: You set a vision, build frameworks, and turn product capabilities into measurable business outcomes.
- Executive presence: You stay calm presenting to senior leaders, in high-stakes situations, and in conflict.
- Cross-functional leadership: You lead without formal authority, both inside Clay and inside the customer9s organization.
- Technical curiosity: You want to understand the product deeply enough to connect what9s possible with what the customer needs.
- Builder mentality: You9re energized by shaping a new team9s operating model from the ground up.
- Nice to have: A background in management consulting or strategy advisory.
