About the Role

Base is looking for an excellent operator to help scale the systems behind our customer acquisition engine.

This role is responsible for increasing the speed, intelligence, and effectiveness of how our GTM team operates. You will drive experimentation across product, customer engagement, and operational workflows, while building the systems, automation, and infrastructure that make that experimentation scalable.

You will identify bottlenecks, design better systems, implement automation, improve measurement, launch experiments, and operationalize new workflows across the business. In many cases, you will not just help define strategy, you will execute it directly.

The ideal candidate is highly resourceful, systems-oriented, technically curious, and obsessed with finding leverage. You should be equally comfortable thinking strategically, digging through data, building workflows, launching experiments, and executing quickly in ambiguous environments.

What You'll Do

• Build systems, workflows, and automation that improve the speed and effectiveness of the GTM team.
• Drive experimentation across product, referrals, onboarding, engagement, retention, and growth operations.
• Identify opportunities to use AI and automation to improve workflows, decision-making, execution speed, and operational leverage across Growth.
• Build operational infrastructure that improves measurement, reporting, attribution, funnel visibility, and experimentation velocity.
• Partner closely with Growth, Product, Engineering, Data, Sales, and Support teams to improve systems and customer experiences across the funnel.
• Improve instrumentation, event tracking, operational visibility, and data quality across growth systems.

What You'll Bring

• You are highly execution-oriented and naturally default toward building, shipping, and improving systems.
• You've built workflows, operational systems, or experimentation frameworks that drove measurable business outcomes.
• Strong systems thinking: you instinctively identify bottlenecks, friction, and opportunities for operational leverage.
• Strong analytical ability and comfort working with data, funnels, attribution, experimentation, and customer behavior.
• Ability to operate independently and execute quickly in ambiguous, fast-moving environments.
• Technical fluency and curiosity. You are comfortable learning tools, implementing workflows, and working closely with technical teams.
• Strong judgment and a bias toward action.
• High ownership and accountability.

Preferred Skills

• Experience working large data sets in BigQuery (or similar data warehouses).
• AI workflows, operational automation, or internal tooling that improved execution or business performance.
• Strong analytics fluency, including SQL and product analytics platforms such as PostHog, Amplitude, or Mixpanel.
• Experience with experimentation frameworks, funnel analysis, segmentation, and attribution systems.
• Experience operating in high-growth startup environments.

Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.