Growth Operations Associate

About the role

In Growth Operations, you are the driving force behind Garage - you will fuel the growth of Garage by driving operational excellence in existing products and launching new markets to increase our reach and ensure the success of our current and future clients. You will work cross-functionally with growth, operations, product, engineering, and leadership in this role. You'll wear multiple hats and work closely with our customers to achieve their objectives. You will learn what it's like to be on the ground floor of building and growing a startup.

In this role, you will:

• Strategize and implement initiatives to streamline operations and growth
• Become a trusted subject matter expert in all aspects of Garage's products, and the ways in which we can fulfill our mission of saving customers time and money
• Analyze market trends, customer behavior, and competitive landscape to identify growth opportunities
• Tackle a wide range of operational tasks to 'keep the planes flying'
• Act as an advocate for Garage's brand, representing our company's vision and values to current and prospective partners
• Build and maintain strong relationships with existing clients, understanding their needs and providing exceptional customer service

We're looking for someone who:

• Loves the energy of a high-growth environment where every day looks a little different
• You have good judgement, high integrity, and a no-task-too-small mindset

Qualifications

• Bachelor's degree from an accredited university
• 2+ years of experience in investment banking, consulting, corporate strategy, ex-Founders, working at a startup, business development, or related roles
• Analytical mindset with ability to interpret data, detect insights, and implement solutions quickly
• Exceptional organization skills with the ability to juggle multiple priorities and deadlines
• Excellent communication and interpersonal skills to effectively engage with customers and internal stakeholders
• Self-starter who thrives in ambiguous environments, and proactively takes on tasks
• Meticulous attention to detail, ensuring nothing falls through the cracks

You could work anywhere, so why Garage?

• We've grown revenue over 10x in the last year and are well capitalized after a recent $13.5M Series A ($18M in funding raised total).
• Our product is something people use everyday to buy the equipment local communities everywhere depend on.
• We have a talent-dense, high-performance team where everyone joining now has an outsized impact.
• What we've built works. We're backed by world-class vendors: Y Combinator, Infinity Ventures, Initialized Capital, FJ Labs, and more.
• You'll be one of our first 35 employees, operating as a foundational member of the team, partnering alongside the company's founders.

The values that fuel us at Garage:

• Growth oriented. We invest in people who grow as the company grows. We all should be constantly learning.
• Humility. Everyone has a lot to give and a lot to learn. We believe in creating an environment where the best ideas win and acknowledging when we are wrong.
• Customer focused. We have a genuine love for our customers. Customer success is our success.
• Hack to success. We move fast and take big swings. We always aim for a solution that addresses 80% of the problem in 20% of the time. We make informed bets, launch quickly, and iterate.

What we offer:

• Competitive salary and stock options
• 100% covered health, dental and vision insurance (with additional buy-up options)
• Unlimited paid time off every year in addition to company observed holidays
• Daily lunch & dinner
• $100 / month wellness stipend
• 401(k) w/ employer match to help save for your future
• Pre-tax commuter benefits
• Bi-annual team offsite
• Relocation assistance

We realize applying for jobs can feel daunting at times. We don't expect you to check all the qualification boxes and encourage you to apply if you have experience in some of the areas.

The total compensation (base + bonus + equity) for this role is $125,000 to $200,000 USD. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee's pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.