Growth Delivery Director

Growth Protocol

$150K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in consulting or solution delivery with technical expertise in AI/ML.
  • Proven experience with C-suite and senior executives in complex engagements.
  • Hands-on experience deploying AI/ML applications, including LLMs and symbolic reasoning.
  • Strong ability to transform ambiguous business challenges into actionable solutions.
  • Collaborative experience with engineering and product teams for production solutions.
  • Demonstrated success in account retention and expansion alongside Sales.

Responsibilities

  • Lead the deployment of a neuro-symbolic reasoning platform for enterprise clients.
  • Manage the entire client relationship from onboarding through expansion.
  • Translate complex business problems into high-impact, structured workflows.
  • Collaborate with Executive teams and engineers to design effective reasoning workflows.
  • Ensure clients realize measurable value from the deployed platform.
  • Drive account expansion and retention strategies in conjunction with Sales.

Benefits

  • Competitive compensation and equity in a high-growth company.
  • 100% company-paid health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Pet-friendly office environment in the Flatiron District, NYC.
  • Flexible work arrangement options, including remote work availability.
Full Job Description
JOB DESCRIPTION

Growth Protocol is hiring a Growth Delivery Director to lead the deployment of our neuro-symbolic reasoning platform across enterprise client engagements. You will own the full client relationship from onboarding through expansion - translating complex business challenges into structured, high-impact workflows and ensuring clients realize measurable value from the platform.

This is a strategic and hands-on role. You will work directly with C-suite and senior stakeholders on problems like "Which high-growth category should we enter next?" or "How will tariff shifts impact our core portfolio?" - then partner with Forward Deployed Engineers and AI/ML teams to design and deploy the reasoning workflows that answer them.

Ideal candidates bring a consulting or enterprise solution delivery background, hands-on experience deploying AI/ML applications, and a track record of managing executive relationships through complex, multi-stakeholder engagements.

OBJECTIVES OF THE ROLE
  • 7+ years in consulting or solution delivery with hands-on technical depth in AI/ML deployment
  • Proven track record leading complex, multi-stakeholder engagements with C-suite and senior executive clients
  • Hands-on experience deploying AI/ML applications or intelligent workflows - including LLMs, RAG pipelines, forecasting models, or symbolic reasoning systems
  • Ability to synthesize ambiguous business challenges into structured, actionable problem frames
  • Experience working closely with engineering and product teams to scope and ship production-grade solutions
  • Demonstrated ability to drive account retention and expansion in partnership with Sales


MINIMUM QUALIFICATIONS

  • 7+ years in consulting or solution delivery with hands-on technical depth in AI/ML deployment
  • Proven track record leading complex, multi-stakeholder engagements with C-suite and senior executive clients
  • Hands-on experience deploying AI/ML applications or intelligent workflows - including LLMs, RAG pipelines, forecasting models, or symbolic reasoning systems
  • Ability to synthesize ambiguous business challenges into structured, actionable problem frames
  • Experience working closely with engineering and product teams to scope and ship production-grade solutions
  • Demonstrated ability to drive account retention and expansion in partnership with Sales


PERKS
  • Competitive compensation and equity in a rapidly growing company
  • 100% company-paid health, dental, and vision insurance plus 401(k)
  • Office in the Flatiron District, New York, NY
  • Pet-friendly office


This role can be based out of our New York office or performed fully remotely in the United States or Canada.

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