Role Overview and Responsibilities: We are hiring a Growth Adoption Manager to drive how Pilotbase is introduced, adopted, and expanded across our flight school customer base-and how that adoption translates into long-term revenue.
This role sits at the intersection of product, revenue, and customer strategy. You will define how we grow through our customers to reach pilots, shape early monetization models, and build repeatable adoption and expansion playbooks.
Drive Pilotbase Adoption- Lead adoption of Pilotbase across flight school customers
- Define how schools introduce and operationalize Pilotbase within training programs
- Partner with Customer Success to ensure strong onboarding, engagement, and retention
Develop Monetization Strategy- Contribute to pricing and packaging strategy across multiple models (B2B, B2B2P, and direct-to-pilot)
- Test and validate pilot subscription and usage-based revenue opportunities
- Build the foundation for scalable monetization tied to adoption and engagement
Expand Within Existing Customers- Identify and execute expansion opportunities tied to Pilotbase adoption
- Support Sales in positioning Pilotbase within new logo and upsell motions
- Develop repeatable playbooks for integrating Pilotbase into multi-product deployments
Lead Cross-Functional Execution- Partner with Sales, Customer Success, Product, and Marketing to align on adoption and growth strategy
- Translate customer and pilot behavior into actionable insights for product and GTM teams
- Ensure alignment between pilot engagement and flight school value
Connect Adoption to Revenue Outcomes- Define how adoption and usage drive retention, expansion, and new revenue streams
- Establish early frameworks linking engagement to monetization
- Help shape the long-term growth model for Pilotbase
What Success Looks Like- Strong Pilotbase adoption across the flight school customer base
- Clear, validated pricing and packaging direction
- Repeatable adoption and expansion playbooks
- Measurable connection between pilot engagement and revenue outcomes
- Early traction in pilot subscription or usage-based monetization
Qualifications:Required- Experience in SaaS, marketplace, or platform-based business models
- Exposure to pricing, packaging, or monetization strategy
- Proven ability to work cross-functionally across Sales, Product, Marketing, and Customer Success
- Strong analytical and strategic thinking, with the ability to translate insight into execution
Preferred- Experience in product-led or hybrid go-to-market models
- Background in growth, expansion, or revenue strategy roles
- Experience in multi-sided platforms or subscription-based businesses
How You Work:- Operate comfortably in ambiguity and build from first principles
- Balance strategic thinking with hands-on execution
- Focus on measurable outcomes over activity
- Communicate clearly across technical and commercial stakeholders
Benefits: - Full benefits package (Medical, Dental, Vision, Short-Term Disability, Life Insurance, 401(k) plan)
- Equity Appreciation Plan
- Flexible Time Off policy
- Seven (7) company-wide paid holidays + two (2) floating holidays
- Two (2) wellness days
- Employee Assistance Program
- Professional Development Stipend
- Home Office Stipend
Compensation: The base salary range for this role starts at
$105,000 and the position is eligible for variable compensation. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above salary range represents the Company's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Travel Requirements:- Occasional business travel may be required, up to 10%.
Deadline for Applications: - The company will accept ongoing applications until the role is filled. There is no deadline to apply for this position.
