The RoleAs an Enterprise Growth Representative, you will own the top of the funnel for expansion opportunities across our enterprise customer base. You'll proactively engage existing customers to uncover new use cases, identify additional business units, and generate qualified expansion pipeline.
This role is ideal for someone who enjoys strategic prospecting, navigating complex organizations, and collaborating cross-functionally to deliver exceptional customer outcomes.
What You'll Do- Identify and prospect expansion opportunities within existing enterprise accounts.
- Research customer organizations to uncover new business units, stakeholders, and growth opportunities.
- Build relationships with executives and decision-makers across customer organizations.
- Partner closely with Customer Success Managers and Sanas Executives to develop account expansion strategies.
- Generate qualified meetings that lead to upsell, cross-sell, and multi-product opportunities.
- Maintain accurate pipeline activity and account intelligence in Salesforce.
- Collaborate with Marketing on customer campaigns, webinars, and expansion initiatives.
- Consistently achieve monthly and quarterly pipeline generation targets.
What We're Looking For- 5+ years of experience in SaaS sales, business development, customer growth, or account development.
- Experience working with enterprise customers and complex buying committees.
- Strong selling, communication, and relationship-building skills.
- Ability to understand customer business objectives and identify growth opportunities.
- Comfortable collaborating across Sales, Customer Success, Marketing, and Product.
- Highly organized with strong attention to detail and follow-through.
- Experience using Salesforce, Gong or similar sales technologies is preferred.
Bonus Points- Experience selling AI, enterprise software, contact center technology, or SaaS platforms.
- Experience working in high-growth startup environments.
- Familiarity with value-based selling methodologies such as MEDDPICC or Command of the Message.
Success in Your First Year- Build trusted relationships across Sanas' enterprise customer base.
- Consistently generate qualified expansion pipeline that contributes to revenue growth.
- Help increase customer adoption across new teams, geographies, and business units.
- Become a strategic partner to Customer Success and Enterprise Sales teams.
- Play a key role in driving customer retention and net revenue expansion.
