Group Director, Organization Design & Change Enablement 

About the role:

CHANEL is looking for a Group Director, Organization Design & Change Enablement in New York City. This Group Director role will join our Organizational Development & Effectiveness (OD&E) Center of Excellence within People & Organization (P&O).  You will own the methods, tools, and enablement that help P&O and the business design more effective organizations and lead change in a consistent, human-centered way, spanning operating model design, org structure, role clarity, governance, ways of working, change readiness, and adoption. This role is a key partner for HRBPs, COEs, the P&O PM community, Rewards, business leaders, the Change community, and Global.  

What impact you can create at CHANEL:

• Maintain and evolve CHANEL’s House approach to organization design and operating model work — ensuring it is applied consistently across transformations and updating it for the age of AI 

• Diagnose and design across the full set of organization levers — structure, operating model, spans and layers, roles and decision rights, governance, and ways of working 

• Create reusable tools for structure, role clarity, decision rights, and ways of working that scale across P&O and the business (i.e., PACE Program) 

• Partner with Global to build change capability across the organization, leveraging the House change-management approach and adoption methodology 

• Support high-priority, cross-functional, enterprise-wide transformations — pilots, sensitive projects, and ecosystem work 

• Help enable the future HRBP role, shifting it from operational support toward strategic advisory 

• Mobilize P&O to help transform work — identify transformation opportunities and manage AI-related disruption, in partnership with HRBPs, Portfolio Management, People Analytics, and Workforce Strategy 

• Use Voices as a culture instrument — interpretation and action-planning support that turns listening into meaningful change 

You are energized by:

• Enabling others to lead change — coaching COEs, HRBPs, project teams, and senior sponsors rather than owning delivery yourself 

• Navigating complexity and influencing through ambiguity, without relying on formal authority 

• Designing frameworks and tools that scale, not one-off fixes 

• Human-centered change — building genuine adoption and helping leaders anticipate and manage resistance 

• Connecting the dots across organization design, culture, governance, and transformation 

What you will bring to the team: 

• Deep organization design and operating model expertise — operating model design, spans and layers, capability-based design, and decision rights 

• Fluency in a structured change-management methodology and adoption measurement — change readiness, sponsorship, manager enablement, and tracking adoption and impact 

• Group Director-level credibility and facilitation skills, and the ability to influence through ambiguity 

• A track record of building tools and frameworks — decision rights, ways of working, governance — that others actually adopt, and a data-informed approach to designing and measuring enablement 

• Experience guiding high-stakes, cross-functional, enterprise-wide transformations 

• A clear point of view on how AI is reshaping organizations and the nature of work 

• Comfort holding a clear scope boundary: this role owns frameworks, enablement, strategic advisory, and targeted execution — not delivery of every change initiative, project management for all P&O work, final business decisions on structure, or HRBP business-relationship ownership 

What skills you will learn / experiences you might have: 

• Shape the operating model of a newly formed Center of Excellence at the center of CHANEL US’s people strategy 

• Gain visibility to senior P&O and business leadership on the House’s most sensitive and high-priority transformations 

• Partner directly with Global to evolve the House-wide approach to org design and change for the age of AI 

• Grow as an enterprise change leader at the intersection of organization design, culture, and AI 

Position Logistics:  

• Based in New York City with hybrid work model – 3 days on-site minimum in New York City   

• Minimum of 10 years of experience HR Change Enablement & Organizational design 

• Bachelor’s degree or equivalent experience. A master’s degree is a plus. Equivalent experiences will be considered.   

 *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.  

 Compensation:     

• The anticipated base salary range for this position is $150,000-$190,000.  A base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.   

 Benefits and Perks:     

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund     

• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)    

• Generous paid time off policies to include vacation, holiday, sick and volunteer days    

• 401K and other incentives    

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program    

• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking   

Additional Information: