The
Federal Solution Consultant partners closely with the Federal Sales Leader, Product Managers, Technology, Legal, and Implementation teams to solve our federal government clients' most pressing needs. By leveraging a strong understanding of our clients' policy and processes, the Federal Solution Consultant will promote, demonstrate, and sell solutions within the Equifax suite of products and will develop and maintain relationships with clients throughout the sales cycle.
This position will be based in Reston, VA. This position is eligible to work 2 days a week remote and 2 weeks a year from anywhere, this is a hybrid role, not a remote role.
What you'll doSales Support- Presentations and Demos: Lead customer demonstrations using internal environments and external tools and present technical collateral to customers.
- Business Development: Assist Sales and Alliance teams in the business development phase to identify opportunities and understand a customer's current system state.
- Market Landscape: Maintain expertise in market segments including means-tested benefit programs and background investigations.
- Competitive Intelligence: Maintain knowledge of competitors' products, including their strengths, weaknesses, and how they promote their solutions.
- Proposal Leadership: Serve as the Subject Matter Expert (SME) for RFQs, RFIs, and RFPs, helping define win themes and discriminators, and producing technical responses.
Solution Design and Expertise- Product SME: Maintain a deep understanding of product features, functions, inputs/outputs, and supported platforms like API, Batch, and Applicant Portals.
- Architect Customer Solutions: Work closely with customers, Sales, and Product teams to define solutions that address the missions of government agencies. Collaborate with cross-functional and cross-business unit partners to reconcile customer requirements and help define solutions.
- Technical Feasibility: Provide technical feasibility assessments for new products to meet customer demand and requirements. Collaborate with product teams to help fulfill the customers vision.
- Requirement Translation: Serve as the requirements gathering team to define solutions that can be delivered via existing products with minor enhancements or configurations or new product development efforts.
Collaboration and Lifecycle Management- Cross-Functional Liaison: Serve as the liaison between proposal teams, product engineering, and post-sales implementation teams.
- Post-Award Transition: Serve as the initial technical liaison post-award before handing project ownership to the Implementation Lead.
- Customer Engagement: Maintains professional relationship with customers and ensures successful adoption of products. Uses a consultative approach to verify ongoing client success.
- Industry Engagement: Maintains professional and technical knowledge by attending company-sponsored training, educational workshops, industry conferences, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Gap Resolution: Identify gaps in offerings related to client requirements and work with product teams to develop plans to close those gaps.
What experience you need - 7+ years of experience working with state and federal government agencies specifically around means-tested social service programs
- Additional experience in solutions consulting or sales roles preferred
- Education: Bachelor's Degree, or equivalent experience required
- Ability to travel up to 50% of the time
What could set you apart- Experience with large Federal agencies operating means-tested benefits (CMS for Medicaid/CHIP, SSA for SSI/SSDI, USDA for SNAP, HUD for Section 8, etc.)
- Understanding of Federal security frameworks like FISMA and FedRAMP
- Prior Government or Open Banking experience a plus
- Understanding of technical configurations of state eligibility systems, API implementation, and batch processing
- Experience in a highly-regulated environment
- Understanding of data sources that are used in background investigations and/or in benefit-eligibility programs
- Ability to influence within a matrixed organization
- Experience working in cross-functional teams
- Consultative and engaging/dynamic presentation experience
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We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Primary Location:USA Washington-DC (Reston VA)
Function:Function - Sales Support
Schedule:Full time
