Bachelor's degree in business, finance, engineering, accounting, operations, or MBA.
8+ years of experience in sales operations or related analytical roles.
Strong analytical and critical thinking skills.
Excellent verbal and written communication skills for global teams.
Proficiency in CRM and ERP systems like Salesforce or Oracle.
Ability to document processes and identify improvement opportunities.
Self-motivated with a collaborative team spirit.
Responsibilities
Train and coach Global Sales Analysts on quoting and estimating systems.
Serve as the primary contact for sales operations issues and project closures.
Liaise between Sales and Supply Chain to resolve operational discrepancies.
Partner with Sales Enablement for standardized onboarding and training.
Maintain and update Sales Operations process documentation.
Participate in project handoff meetings to identify process improvement opportunities.
Audit global handoff checklists to ensure compliance.
Benefits
Health care coverage, dental and vision insurance.
401(K) participation with company matching.
Unlimited paid time off and company-paid holidays.
Generous discretionary bonuses and life/disability protection.
Potential eligibility for stock compensation.
Full Job Description
Job Description:
The Global Sales Operations Training & Process Analyst is responsible for training, coaching, and supporting Global Sales Analysts to ensure consistent execution of global sales operations processes and best practices. This role supports the daily execution and continuous improvement of global sales operations by partnering with Sales, Operation, Supply Chain, Sales Enablement, and other cross-functional teams to ensure accurate project execution, timely project closures, process compliance, and data integrity. The analyst also helps maintain standardized processes, supports continuous improvement initiatives, and contributes to achieving business objectives.
We are looking for someone who demonstrates:
Excellent communication skills
Strong attention to detail
Patience and Coaching Ability
Excel in fast-paced high-pressure environment
Analytical and Critical Thinking
Passionate drive to innovate and create
Consistent interactive teamwork
Desire for continuous improvement, top performance and winning
Thoughtful, fast, disciplined execution
Relentless customer focus
Integrity as a core value
Interest in exploring and utilizing Artificial Intelligence (AI) to drive innovation and scale processes
Here is a glimpse of what you'll do...
Train, coach, and support Global Sales Analysts on quoting and estimating systems and tools, task management, data hygiene, and project closing procedures.
Serve as the primary point of contact for sales operations issues related to project closures, resolving operational obstacles and ensuring timely completion.
Act as the liaison between Sales and Supply Chain to resolve planning discrepancies and operational issues affecting committed projects.
Partner with the Sales Enablement team to ensure a standardized global onboarding process for Sales Analysts and support ongoing training initiatives.
Maintain and update Sales Operations process documentation and work instructions.
Participate in project handoff meetings to identify opportunities for process improvement.
Audit and review all global handoff checklists and follow up with the team to ensure process compliance.
Provide coverage for Sales Analyst responsibilities during vacations, absences, or workload fluctuations.
Assist with ad hoc reporting, opportunity cleanup, and data quality initiatives.
Participate in the testing and validation of estimator enhancements and other sales tools.
Here is some of what you'll need (required)...
Bachelor's degree in business, finance, engineering, accounting, operations, or Master's degree in business administration (MBA) or a related field.
8 + Experience in sales operations, commercial operations, customer support, or a related analytical role.
Strong analytical and critical thinking skills with the ability to identify issues, evaluate options, and implement effective solutions.
Excellent verbal and written communication skills, with the ability to communicate effectively across global teams.
Strong customer focus, with a commitment to providing exceptional support to internal stakeholders.
Ability to prioritize multiple tasks and work effectively in a fast-paced, global environment.
Self-motivated, with the ability to work independently while contributing to a collaborative team environment.
Ability to build collaborative relationships and work effectively with cross-functional teams, including Sales, Supply Chain, and Sales Enablement.
Working knowledge of CRM and ERP systems, such as Salesforce, NetSuite, Oracle, or similar business applications.
Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.
Ability to document processes clearly and identify opportunities for continuous improvement.
Here are a few of our preferred qualification...
Experience training, coaching, or mentoring employees in a sales operations or commercial environment.
Experience working in both startup environments and global public companies.
Experience developing, maintaining, and documenting standard operating procedures (SOPs), business processes, and training materials.
Experience analyzing business processes and implementing continuous improvement initiatives.
Experience in the Solar Industry is a plus.
Experience supporting global or cross-functional teams in a multinational organization.
Nextpower offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextpowers benefits please view our company website at www.Nextpower.com.
Pay is based on market location and may vary based on factors including experience, skills, education, and other job-related considerations. The annual target total cash compensation for this position is $140,000-$155,000, which includes base salary and target commission. Actual compensation may vary based on sales target achievements. This role is also eligible for equity as part of the total compensation package. (Applicable to California)
