The Opportunity
We are looking for a Global People Experience Specialist to support employees and new
hires across the USA, EU, and Singapore.
In this role, you will manage local global mobility, immigration, relocation, and onboarding
activities in your assigned geography. You will coordinate with employees, hiring managers,
internal stakeholders, and third-party vendors to ensure smooth and timely employee
experience. You will also support local People Operations and compliance activities that require
in-country action.
This role is ideal for someone who is highly organized, detail-oriented, service-minded, and
comfortable managing multiple cases and stakeholders in an international environment.
In This Role, You Will Handle
Global Mobility & Immigration cases relocating to your assigned geography
• Manage mobility cases, including visas, relocations, renewals, and cancellations.
• Ensure cases are completed accurately, on time, and in line with regulatory
requirements.
• Maintain accurate records and escalate risks or delays affecting relocation or start dates.
Vendor & Case Management
• Partner with immigration, relocation, and other third-party vendors to deliver required
services.
• Coordinate stakeholders, track case progress, and follow up on outstanding actions.
• Monitor vendor service quality, resolve issues, and ensure timely support for the
employees.
New Hire Onboarding Experience
• Coordinate onboarding and Day 1 logistics for new hires and conduct new hire
orientation.
• Ensure new hires have the information, access, equipment, and support needed to start
successfully on site.
Internal
• Communicate with new hires before Day 1 and provide guidance on mobility and
onboarding requirements.
• Respond to employee questions and act as the local point of contact throughout the
onboarding process.
Local People Operations & Compliance
• Support local People Operations, statutory, regulatory, and employment-related
requirements
• Maintain compliance records and escalate potential risks or issues
Process Improvement & Team Collaboration
• Identify opportunities to improve processes where possible.
• Share local insights and contribute to consistent processes across the USA, EU, and
Singapore.
• Support process documentation, knowledge sharing, and other People Operations
activities as required.
What you'll Need to Succeed
• 5+ years of people operations, employee engagement, or Global Mobility & immigration-
related working experience
• Experience coordinating multiple stakeholders and working with third-party vendors
• Experience managing cases, processes, or employee support activities independently
• Strong organizational and time-management skills, with the ability to manage multiple
cases and deadlines.
• Excellent communication and interpersonal skills, with a strong service-oriented mindset.
• Ability to work effectively with international employees, local hires, hiring managers,
vendors, and cross-functional teams.
• High attention to detail and the ability to manage sensitive employee information with
discretion.
• Proactive problem-solving skills and the ability to follow up, escalate, and drive actions to
completion.
• Ability to work independently while collaborating effectively with a manager and team
based in another location.
• Professional fluency in English, both written and spoken
• Ability to manage priorities and remain effective in a fast-paced, international
environment.
It Would Be Great if You Also Have
• Knowledge of local onboarding, immigration, employment, or compliance processes.
• Experience delivering new hire orientation or employee-facing presentations
• Experience using Workday, Greenhouse, ServiceNow, and Zendesk
• Experience supporting local statutory or regulatory requirements.
• Familiarity with working across different time zones and cultures.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.
The range for the NYC-metro area is: $91,445 - $101,606
