The Product Manager will oversee Global Hatchery (GH) product management to support product development, strategy, and manufacturing forecast/demand planning. The colleague will serve as the liaison between local commercial markets, manufacturing/logistics, and engineering to ensure timely and accurate device orders and to monitor build and delivery schedules to meet customer expectations and deliver a strong customer experience.

Communication and collaboration with manufacturing, engineering, and local markets will be critical, as the Product Manager will serve as the primary point of contact for logistics, product performance, and specific customer needs. The colleague will support Global Portfolio Marketing (GPM) in global portfolio brand development and related support resources, as well as the identification and evaluation of innovation opportunities.

The Product Manager will work closely with local markets, Commercial Support Leads (CSLs), Global Portfolio Marketing (GPM), GMS/Manufacturing, Finance, and VMRD/Engineering. The colleague will also lead, within the GH Leadership Team (LT), the development and annual communication of the Zoetis Global Hatchery strategy and forward-looking roadmap.

A key responsibility will be establishing metrics to monitor and report device and parts issues to GH leadership, manufacturing, and engineering. The Product Manager will develop and maintain a Balanced Scorecard to provide visibility into performance and guide progress toward the strategic goals of the business.

POSITION RESPONSIBILITIES:

The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: forecasting/demand plan management, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with manufacturing, engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager also ensures that the product supports the company's overall strategy and goals. 

Responsibilities Include, but Not Limited To:        

• Manage the global forecast/demand plan and communicate updates to manufacturing and Finance.
• Serve as the point person for gathering and prioritizing product and customer requirements.
• Manage requests for BioDevice development, enhancements, and improvements.
• Serve as the point person for order reviews and coordination among Commercial, Engineering, and Manufacturing.
• Monitor BioDevice build and shipment schedules and communicate updates with Manufacturing and Commercial teams.
• Support the Inovoject (Legacy and NXT) and VMD portfolios, as applicable.
• Capture and track product performance and device failures and communicate findings to Manufacturing and Engineering.
• Support device strategy development and execution with local markets.
• Support GPM in the development and execution of the global portfolio brand strategy.
• Lead the GH Leadership Team in the development and communication of the GH strategy and forward-looking roadmap.
• Actively participate in and/or lead strategic projects as required.

BASIC QUALIFICATIONS:

• Bachelor’s degree.
• 5+ years of demonstrated accomplishments in product development and/or product management.
• Ability to translate insights and analytics into strategy and tactical execution and measure results.

PREFERRED QUALIFICATIONS:

• Engineering and/or project management experience.
• Experience with capital equipment.
• Experience in the poultry industry and/or animal health
• Experience with SAP.
• Experience in marketing
• Experience with medical and/or automation equipment.
• Headquarters and/or cross-functional experience, such as manufacturing, engineering, finance, or commercial.
• Experience working with product development and/or management of complex products or equipment.
• Strong verbal, written, presentation, interpersonal, and communication skills.
• Strong analytical thinking, business acumen, problem-solving skills, and attention to detail.
• Ability to exercise sound judgment and make thoughtful, fair decisions based on relevant information.
• Ability to interact with and influence senior management, peers, and cross-functional partners.
• Ability to lead without authority, communicate objectives, and gain understanding and alignment across teams.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Word, and Outlook, and ability to learn Zoetis systems.
• Strong bias for action.
• Demonstrated initiative, creativity, strategic thinking, strong analytical skills, and problem-solving capabilities.
• Demonstrated ability to execute initiatives, identify opportunities, and solve problems to drive product support and growth.
• Ability to work effectively in a cross-functional, team-based environment and build and manage relationships with internal and external stakeholders at all levels of an organization.
• Ability to work effectively in highly fluid, complex, and continuously changing environments.

PHYSICAL POSITION REQUIREMENTS:       

• Ability and willingness to travel overnight approximately at least 20-25% of the time to include some weekends        
• The employee's usual work location is in an office environment but will be required to conduct field rides to customers from time to time.      
• The location for this position is the Durham, NC Global Commercial BioDevice & Automation.