Fisher Investments

Global Business Process Management Analyst

Fisher Investments • $70K — $95K *
Plano, TX 75025In-Person
Business Services
Less than 5 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • 3+ years of experience as a Business Process Analyst or in a similar role
  • Proficient in communicating with management and executives
  • Skilled in process improvements and managing multi-partner projects
  • Experience in process mapping using tools like MS Visio
  • Familiarity with project tracking using Atlassian Confluence or Jira
  • Knowledgeable in the software development life cycle and Agile Methodology

Responsibilities

  • Drive measurable business process improvements in alignment with Global PCG objectives
  • Collaborate cross-functionally with various teams and external partners to solve key business issues
  • Assess business and technology areas for potential improvements
  • Conduct root cause analysis and develop clear problem statements
  • Lead process redesign workshops with end users
  • Work within a Scrum framework to manage user story refinement and testing
  • Communicate effectively with stakeholders throughout the project lifecycle
  • Document business processes and project plans

Benefits

  • 100% paid medical, dental, and vision premiums for employees and qualifying dependents
  • 50% 401(k) match up to IRS maximum
  • 20 days of PTO plus 10 paid holidays
  • Comprehensive family support programs including paid caregiver leave and fertility benefits
  • Potential for hybrid work arrangements based on role and performance eligibility
Full Job Description
Overview

The Opportunity:

The Global Business Process Management Group is looking for a Business Process Analyst to help drive measurable business process improvements aligned with Global Private Client Group (PCG) goals. The Business Process Analyst works cross-functionally within Global PCG to understand and develop our primary value chain, unify our business processes, and measurably increase efficiency while improving the user experience for both our internal and external clients.

The Day-to-Day:
  • Drive measurable business process improvements aligned with Global PCG objectives
  • Work cross-functionally with Global PCG, PMG, external vendors, and technology partners to implement solutions to key business problems with an ability to take an idea from ideation to implementation
  • Partner with the business and technology stakeholders to assess areas for improvement
  • Conduct root cause analysis formulating clear problem statements, process assessments, and plans for improvement
  • Lead process redesign and re-engineering workshops with end users
  • Work within the Scrum structure to write, refine and test users stories, and conduct hypercare in production
  • Effectively communicate to stakeholders, leadership, and users throughout the project lifecycle
  • Maintain business processes and project plan documentation

Your Qualifications:
  • 3+ years of experience as a Business Process Analyst or similar position
  • Experience communicating with management and executives
  • Experienced in process improvements and managing projects working with multiple partners
  • Process mapping using MS Visio or similar tools
  • Project tracking with software like Atlassian Confluence or Jira
  • Experience with the software development life cycle including the Agile Methodology

  • 100% paid medical, dental and vision premiums for you and your qualifying dependents
  • A 50% 401(k) match, up to the IRS maximum
  • 20 days of PTO, plus 10 paid holidays
  • Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
  • This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

About Fisher Investments

Fisher Investments is a privately owned investment management firm founded in 1979 by Ken Fisher. The company is headquartered in Camas, Washington, and has offices in the United States, Europe, and Asia. Fisher Investments manages assets for individuals and institutions, including pension plans, endowments, and foundations. The company is known for its investment philosophy, which emphasizes a global perspective and a focus on long-term growth. Fisher Investments has been recognized for its performance and has won numerous awards for its investment strategies.
Learn more about Fisher Investments
Size
3,500 employees
Industry
Finance & Insurance
Founded
1979
* Ladders Estimates

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