OverviewThe Global Accounts Sales Director will lead strategic engagement with our most complex and high-value global customers. This role is responsible for driving revenue growth, strengthening executive relationships, and expanding our footprint across enterprise data center and IT environments. Travel of approximately 40-70% is required to support global customer engagement.
This position requires extensive experience selling into large, multinational organizations, a strong technical foundation (engineering background preferred), and a demonstrated ability to build, develop, and lead high-performing sales teams.
Responsibilities Global Account Strategy & Revenue Growth - Develop and execute comprehensive global account strategies for key enterprise customers in the data center and IT space.
- Identify, pursue, and close large, complex deals across multiple geographies and business units.
- Drive consistent revenue growth, pipeline development, and account expansion within assigned global accounts.
- Partner with executive stakeholders on the client side to align solutions with strategic business objectives.
- Relationship Management
- Build and maintain C-level and senior executive relationships across global customer organizations.
- Serve as the primary escalation point and trusted advisor for top-tier accounts.
- Coordinate cross-functional teams (sales, engineering, product, operations) to deliver exceptional customer outcomes.
Team Leadership & Development - Lead, mentor, and develop a team of account managers and/or sales professionals.
- Establish performance goals, monitor progress, and drive a culture of accountability and excellence.
- Recruit, onboard, and retain top sales talent where applicable.
- Sales Execution & Collaboration
- Collaborate with technical and engineering teams to architect solutions aligned with customer requirements.
- Lead complex negotiations, contract structuring, and deal governance.
- Work closely with marketing, product management, and operations to ensure alignment on key initiatives.
SAFETY REQUIREMENTS: - Comply with all OSHA, and company safety policies, procedures and requirements
- Report unsafe conditions or practices to supervision to ensure prompt resolution
- Attend scheduled safety training
- Support the organization's efforts to meet or exceed safety goals
- Recommend improved safety practices
- Practice safe work habits and proper use of equipment and PPE
PRODUCT SAFETY AND QUALITY: - Responsible for supporting and complying with the company's Integrated Management System, which aligns with ISO 9001 (Quality), ISO 14001 (Environmental), and ISO 45001 (Health and Safety) standards.
- Promotes a culture of safety, quality, and environmental responsibility by following established IMS procedures aligned with ISO 9001, 14001, and 45001 standards.
Requirements - 10+ years of enterprise sales experience, with a strong focus on global accounts within the data center, cloud, or IT infrastructure space
- Engineering or technical background (degree or equivalent experience strongly preferred)
- Proven track record of successfully managing and growing large, complex global accounts
- Demonstrated experience closing high-value, multi-million-dollar deals
- Prior experience leading and managing sales teams, with measurable success in driving performance
- Must be able to travel approximately 40-70% of the time
- Strong understanding of data center infrastructure, networking, cloud services, or related technologies
- Experience navigating complex, matrixed global organizations
- Established network within enterprise IT and data center buyer communities
- Strategic thinking and long-term account planning capabilities
- Strong business acumen and financial understanding
- Executive presence and relationship-building skills
- Excellent negotiation, communication, and influencing skills
- Demonstrated leadership and team development capabilities
- Ability to operate effectively in a fast-paced, global environment
PHYSICAL REQUIREMENTS - Prolonged periods of sitting and working on a computer, including virtual meetings and presentations
- Frequent travel (approximately 40-70%), including air travel, driving, and extended periods away from home
- Ability to attend in-person meetings at customer sites, offices, and industry events, which may require standing and walking for extended periods
- Ability to communicate effectively in person, via phone, and through virtual platforms
Occasional lifting of materials such as laptops, presentation equipment, or marketing materials (up to 25 lbs.) - Regular use of standard office equipment including computers, phones, and mobile devices
- Work environment is primarily office-based or remote, with frequent visits to customer locations, conference venues, and operational sites as needed
