Full Job Description
Our Client Partners work closely with our existing customers to build long-lasting customer relationships and ensure increased adoption, quick value realization and long-term delight for each customer's journey. Account Managers will also be tasked with upselling and cross-selling our existing and new solutions to their managed accounts and will be compensated accordingly based on these results.
Role overview
As a Global Client Partner at CAST AI, you'll own 2-3 of our largest enterprise relationships worldwide. Your job is to grow each one into a multi-million dollar ARR account. This is a hunter role. You're expected to go find new budget, new teams, and new use cases inside each account, and then close them.
You own the commercial side end to end, including negotiating and closing the contracts. Our TAMs handle the technical side, so you can stay focused on the relationship and the deal.
This fits someone who has built and grown large enterprise accounts at companies like Cisco, Accenture, Deloitte, or Samsung. You know how to get into a big org, build a network across it, and turn those relationships into bigger deals.
What you'll own:
• Account Growth: Build and run a multi-year plan for each account, and drive new business, upsell, and cross-sell across business units and regions.
• Contracts and Commercials: Own the contractual agreement with each customer, including negotiation, pricing, closing, and renewals.
• Executive Relationships: Build and maintain relationships at the VP and C-level, and a wide network across each customer's org.
• Value and Account Health: Make sure each customer sees the savings and impact from CAST AI, and tie that to expansion and renewals. Track usage and risk so nothing surprises you at renewal.
• Partnership with TAMs and R&D: Work with your TAM on technical needs and with R&D on product feedback and roadmap questions for your accounts.
Requirements
• 10+ years of enterprise account management or sales, with a proven record of growing strategic accounts into multi-million dollar relationships
• Track record of building executive relationships and networks inside large enterprises
• Proven success negotiating and closing large, complex enterprise contracts
• Ability to identify key contacts, understand client needs, and tailor proposals to address those needs
• Experience with Kubernetes, sales lifecycle, and Cloud space is a significant plus
What's in it for you?
• Join a fast-growing, cutting-edge company that's redefining cloud-native automation and optimization
• Work with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology
• Enjoy a flexible, remote-first work environment with opportunities to travel and engage with customers worldwide
• Competitive compensation package, equity options, and extensive benefits
